Donna Ruth-Hines
Osceola
Summary
Dynamic and detail-oriented professional with extensive experience at Walmart, excelling in food safety and sanitation procedures. Proven ability to enhance customer satisfaction through attentive service and effective communication. Skilled in dough handling and ingredient knowledge, fostering teamwork and collaboration in fast-paced environments. Committed to maintaining high standards and delivering exceptional results.
Overview
2026
2026
years of professional experience
Work History
Bakery Associate
Walmart
06.2023 - Current
- Packaged customer purchases with attention to detail to enhance ease of transport and prevent product shifting.
- Ensured compliance with food safety regulations during storage, handling, and preparation of baked goods.
- Conducted routine maintenance on equipment, including mixers and ovens, to uphold optimal functionality.
- Collaborated with various departments to support overall store operations as needed.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Caseys Kitchen Manager
Caseys General Stores Inc
03.2017 - 08.2018
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Certified Medical Assistant
Newton Clinic
08.2003 - 04.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Associate Teacher Special Education
Clarke Community Schools
2023 - 2024
- Assisted lead teachers in implementing behavior management strategies to maintain a positive classroom environment.
- Managed small groups of students during specialized instruction periods focused on targeted skill development areas such as reading or math remediation.
- Served as a mentor to new associate teachers entering the field of special education, sharing expertise and offering guidance.
- Organized field trips and community outings designed to enhance social skills development and reinforce classroom lessons.
- Supported students with various disabilities, including autism, ADHD, and learning differences, ensuring their unique needs were met.
- Implemented hands-on learning experiences that connected real-world situations to academic concepts, promoting deeper understanding among students.
Education
Business Administration And Management
Buena Vista University
Creston, IAAssociate of Applied Science - Certified Medical Assisting
Hamilton College
West Des Moines, IA05-2003
Bachelor of Arts - Business Administration And Management
Southwestern Community College
Creston, IA09-1991
Skills
- Food safety
- Dough handling
- Ingredient knowledge
- Sanitation procedures
- Stock rotation
- Supply ordering
Timeline
Bakery Associate
Walmart
06.2023 - Current
Caseys Kitchen Manager
Caseys General Stores Inc
03.2017 - 08.2018
Certified Medical Assistant
Newton Clinic
08.2003 - 04.2018
Associate Teacher Special Education
Clarke Community Schools
2023 - 2024
Business Administration And Management
Buena Vista University
Associate of Applied Science - Certified Medical Assisting
Hamilton College
Bachelor of Arts - Business Administration And Management
Southwestern Community College
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