Donna Sanft
West River,MD
Summary
Compassionate and results-oriented leader with over 10 years leading patient care operations, enhancing service delivery, and driving quality improvement initiatives. Skilled in developing and implementing policies that improve patient satisfaction, streamline workflows, and ensure regulatory compliance. Adept at leading interdisciplinary teams, optimizing resource utilization, and fostering a patient-centered culture. Passionate about innovation in nursing practice, operational excellence, and fostering a culture of compassionate, evidence-based care. Seeking to leverage leadership, quality improvement, and healthcare administration to elevate patient care and organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director Critical Care and Medical Surgical Unit
Calvert Health Medical Center
Prince Frederick, MD
02.2024 - Current
- Directed the daily operations of a 10-bed Intensive Care Unit and a 39-bed Medical Surgical Unit, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in operational performance metrics.
- Monitored patient outcomes, analyzing data to identify trends or issues requiring attention.
- Participated in interdisciplinary meetings to discuss patient cases and develop strategies for improved outcomes.
- Led cross-functional teams in the development of evidence-based practices to enhance patient outcomes and optimize resource utilization.
- Managed annual budgeting process, including forecasting and financial planning.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Interim Director Inpatient Services/Interim Chief Nursing
Springfield Hospital
Springfield, VT
01.2023 - 02.2024
- Oversaw issues related to nursing operations, policy implementation, and regulatory compliance.
- Oversaw the budgeting process for all nursing departments within the organization.
- Investigated incidents involving patients or staff members according to established protocols.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Monitored nursing staff performance to ensure compliance with professional standards.
- Oversaw patient services for area and adjacent oversight for related clinical and administrative services.
- Provided patients with direct nursing care during periods of department short staffing.
- Represented the organization at conferences, seminars and other events related to nursing practice.
- Created policies, procedures and standards for nursing practice.
- Identified opportunities for cost savings through improved efficiency in processes related to nursing operations.
- Analyzed data relating to quality indicators such as infection rates and patient satisfaction surveys in order to identify areas of improvement within the organization.
- Ensured compliance with all applicable laws, regulations and accreditation standards related to healthcare services.
Interim Manager Medical Surgical Unit
Adventist Healthcare Shady Grove Medical Center
08.2022 - 11.2022
- Directed the daily operations of a a 34-bed Medical Surgical Unit, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in operational performance metrics.
- Monitored patient outcomes within the medical surgical unit, analyzing data to identify trends or issues requiring attention.
- Participated in interdisciplinary meetings to discuss patient cases and develop strategies for improved outcomes.
- Led cross-functional teams in the development of evidence-based practices to enhance patient outcomes and optimize resource utilization.
- Managed annual budgeting process, including forecasting and financial planning.
- Enhanced customer satisfaction through the development of service improvement initiatives.
Interim Director of Patient Services
Spooner Health
Spooner, WI
01.2022 - 06.2022
- Directed the daily operations of a 15-bed Medical-Surgical Telemetry Unit and a 6-bed Emergency Department ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in operational performance metrics.
- Monitored patient outcomes, analyzing data to identify trends or issues requiring attention.
- Assessed the appropriateness of medical services and procedures based on clinical documentation and criteria.
- Participated in an interdisciplinary utilization review to develop patient plans of care to meet patient needs and insurance coverage, resulting in decreased denials and appeals.
- Led cross-functional teams in the development of evidence-based practices to enhance patient outcomes and optimize resource utilization.
- Managed annual budgeting process, including forecasting and financial planning.
- Developed and led focused customer services initiatives to top box scores meeting 6/6 nursing performance indicators.
- Engaged staff in identifying, developing, and implementing multiple process improvement projects
- Assisted in the review and revision of nursing policies and procedures.
- Provided leadership support in the development of a new Nurse Practice Council.
Interim Manager Critical Care
UM CAPITAL REGION MEDICAL CENTER
Cheverly, MD
02.2021 - 06.2021
- Directed the daily operations of a 24-bed Level II Trauma Unit, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in operational performance metrics.
- Monitored patient outcomes, analyzing data to identify trends or issues requiring attention.
- Participated in interdisciplinary meetings to discuss patient cases and develop strategies for improved outcomes.
- Led cross-functional teams in the development of evidence-based practices to enhance patient outcomes and optimize resource utilization.
- Assisted in the planning, coordination, and training of staff for successful relocation of hospital to new regional medical center and successful EMR transition
- Developed and implemented Evidence-Based projects and metric tools for reduction of CLABSI and CAUTI
- Decreased staff vacancy rate from 43% to 27% during Covid-19 pandemic
Interim Director Critical Care and Telemetry Services
TENNOVA HEALTHCARE
Clarksville, TN
11.2020 - 02.2021
- Directed the daily operations of a 21-bed Intensive Care Unit and a 21-bed Step-Down Unit, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Provided patients with direct nursing care during periods of department short staffing during Covid-19 pandemic.
- Identified opportunities for improvement in operational performance metrics.
Interim Executive Nurse Consultant
HOLYOKE SOLDIERS HOME
Holyoke, MA
08.2020 - 11.2020
- Assessed performance of nursing staff and built educational initiatives to enhance competency of teams and individual professionals at clinical and operational levels.
- Developed evidence-based protocols for the delivery of high-quality healthcare services.
- Analyzed data from performance improvement initiatives to recommend changes in practice guidelines or protocols.
- Collaborated with other health care professionals and service providers to drive optimal patient care.
Director Critical Care and Telemetry Services
Brandywine Hospital
Coatesville, PA
07.2017 - 06.2020
- Directed the daily operations of a 15-bed Med-Surg/CVICU Unit, a 51-Bed Telemetry unit and a Rapid Response Team, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in operational performance metrics.
- Monitored patient outcomes, analyzing data to identify trends or issues requiring attention.
- Participated in interdisciplinary meetings to discuss patient cases and develop strategies for improved outcomes.
- Led cross-functional teams in the development of evidence-based practices to enhance patient outcomes and optimize resource utilization.
- Assisted in the training and implementation new Nursing Practice Model, Relationship Based Care.
- Provided leadership support in the development of a new Nurse Practice Council.
- Facilitated professional development programs to build a high-performing teams.
- Led cross-functional teams in the development of innovative solutions to complex problems: Sepsis Committee, Ethics Committee, and Clinical Practice Council.
Manager Critical Care
Baltimore Washington Medical Center
Glen Burnie, MD
09.2014 - 06.2017
- Directed the daily operations of a 15-bed Med-Surg/CVICU Unit, a 51-Bed Telemetry unit and a Rapid Response Team, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in Nurse Sensitive Indicators.
- Monitored patient outcomes, analyzed data, identified trends/issues, and worked with interdisciplinary teams to develop developed strategies for improved outcomes.
Manager Critical Care
Inova Alexandria Hospital
Alexandria, VA
06.2012 - 09.2014
- Directed the daily operations of a 24-bed Med-Surg ICU and a 10-Bed CVICU, ensuring compliance with applicable laws and regulations.
- Aligned clinical operations with organizational goals to drive quality-driven strategies.
- Identified opportunities for improvement in Nurse Sensitive Indicators.
- Monitored patient outcomes, analyzed data, identified trends/issues, and worked with interdisciplinary teams to develop developed strategies for improved outcomes.
- Coordinated staff development training programs on patient safety, risk management, performance evaluation and quality improvement measures
Education
Master Science - Nursing
Western Governors University
Salt Lake City, UT12-2025
Bachelor Science - Nursing
University of Texas Arlington
Arlington, TX08.2013
Associate Degree - Nursing
Essex Community College
Baltimore, MD06.1992
Skills
- Continuous Process Improvement
- Conflict Resolution
- Organizational Performance and Quality
- Needs Analysis
- Change Management
- Clinical expertise
- Staff development
- Utilization management
- Patient advocacy
- Operational efficiency
- Training and mentoring
- Regulatory compliance
- Budget administration
- Strategic planning
Affiliations
- American Association of Critical Care Nurses
- American Organization for Nursing Leadership
Accomplishments
- Leader of the Year, Brandywine Hospital 2018 and 2019
Websites
Certification
- ACLS
- BLS
- CCRN, Retired
Timeline
Director Critical Care and Medical Surgical Unit
Calvert Health Medical Center
02.2024 - Current
Interim Director Inpatient Services/Interim Chief Nursing
Springfield Hospital
01.2023 - 02.2024
Interim Manager Medical Surgical Unit
Adventist Healthcare Shady Grove Medical Center
08.2022 - 11.2022
Interim Director of Patient Services
Spooner Health
01.2022 - 06.2022
Interim Manager Critical Care
UM CAPITAL REGION MEDICAL CENTER
02.2021 - 06.2021
Interim Director Critical Care and Telemetry Services
TENNOVA HEALTHCARE
11.2020 - 02.2021
Interim Executive Nurse Consultant
HOLYOKE SOLDIERS HOME
08.2020 - 11.2020
Director Critical Care and Telemetry Services
Brandywine Hospital
07.2017 - 06.2020
Manager Critical Care
Baltimore Washington Medical Center
09.2014 - 06.2017
Manager Critical Care
Inova Alexandria Hospital
06.2012 - 09.2014
Master Science - Nursing
Western Governors University
Bachelor Science - Nursing
University of Texas Arlington
Associate Degree - Nursing
Essex Community College
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