Pamela Danielle Driggers
Plant City,FL
Summary
Ambitious and highly dedicated healthcare professional with expertise in medical operations, administrative support, and delivery of a large range of patient care services, seeking a Registered Nurse position role with a world-class healthcare organization. Demonstrated leadership in promoting teamwork, efficiency, and safety within emergency departments, with proficiency in EHR software utilization and ensuring accuracy inpatient clinical data. Passionate about patient advocacy and committed to delivering high-quality care to individuals in the community. Received varying commendations for delivering compassionate care and maintaining patient safety. Adept at handling emergency situations with calm and efficiency. An organized team leader that builds positive rapport, inspires trust, and guides teams toward the achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader-Registered Nurse-Critical Care Areas
AdventHealth Tampa
01.2022 - Current
- As Nurse Team Leader in the ER, Deliver validated, competent care
- Utilizing problem-solving skills to ensure top-notch emergency care to patients in need while demonstrating expertise and leadership
- Delivered comprehensive training on emergency response procedures to transitioning staff, resulting in a measurable increase in team readiness during critical situations, which improved overall patient handling by 20%
- Streamlined operational processes by introducing innovative scheduling strategies, enabling coverage for peak hours; contributed to a 50% decrease in patient wait times and improved service delivery metrics across the department
- Initiated a feedback loop with healthcare providers to address chart inaccuracies, resulting in a 50% reduction in follow-up queries related to patient information discrepancies within three months
- Conducted regular audits of medication records for 200+ patients, identifying and correcting discrepancies, which resulted in a 15% increase in the accuracy of medication administration across the department
- Implemented a systematic approach to review and correct patient charts, impacting 200 cases weekly; established a protocol that improved the accuracy of patient data collection and reporting procedures.
Registered Nurse
Tampa General Hospital
05.2022 - 03.2023
- Administered critical medical procedures and life-saving interventions, achieving a 90% success rate in stabilizing patients in acute distress; maintained composure and efficiency in a fast-paced environment during peak hours
- Delivered exceptional patient care by training 10 new team members on best practices for empathy and communication, contributing to a 30% reduction in patient complaints within the first two months of implementation
- Coordinated with specialists to create targeted care strategies for patients, positively impacting treatment efficacy; strategies were adopted by 10 medical practitioners and enhanced interdisciplinary collaboration
- Analyzed and validated patient charts for 200+ individuals weekly, ensuring compliance with healthcare regulations and improving data accuracy; contributed to a 30% reduction in administrative errors in patient documentation.
Registered Nurse CNII-Leader
Baycare Health Systems
01.2021 - 01.2022
- Implemented advanced nursing protocols in the emergency department, resulting in a 30% increase in patient turnover rate during peak hours, while ensuring compliance with safety regulations and maintaining the highest care standards
- Delivered detailed patient health evaluations, documenting vital signs and medical histories for 100+ individuals each month, which directly supported the development of targeted health initiatives and improved overall treatment efficacy
- Administered medications and treatments to a patient caseload of 25+ individuals daily, closely monitoring for adverse reactions; documented findings in electronic health records, ensuring compliance with treatment protocols and enhancing patient safety
- Designed and implemented a feedback loop with frontline staff that identified key operational challenges; insights gathered guided process adjustments that improved workflow efficiency for over 30% of team members.
Emergency Services Paramedic
Baycare Health Systems
03.2017 - 12.2020
- Established patient care skills under the direction of the nursing staff
- Administered life-saving interventions and treatments, such as CPR, defibrillation, airway management, and wound care, according to established protocols
- Performed PIV insertion, utilizing ultrasound when available, in addition to addressing other patient care requirements
- Participated in ongoing training and education to stay current on advances in emergency medical care techniques, protocols, and equipment
- Engaged in interdisciplinary collaboration to deliver comprehensive patient care within the organization, fostering a cohesive healthcare environment.
Paramedic
Paramedics Plus/Sunstar Paramedics
10.2015 - 03.2018
- As a paramedic, delivered immediate medical attention to critically ill or injured patients on scene while maintaining professionalism and accuracy in patient reports
- Safely transported patients to medical facilities, ensuring continuity of care during transit and providing ongoing monitoring and treatment as needed
- Communicated effectively with dispatchers, healthcare professionals, and other emergency responders to coordinate care and provide timely updates on patient status
- Precepted paramedic students and new staff, guiding them in day-to-day operations of delivering pre-hospital emergent care to the community.
Education
MSN-Specialization in Nursing Leadership and Administration -
Capella University
08.2024
Bachelor of Science in Nursing -
Capella University
02.2023
Associate Degree in Nursing -
Pasco-Hernando State College
12.2020
Skills
- Medical Laws & Ethics
- Patient Advocacy
- Medication Reconciliation
- Diagnostic Coding
- Change Management
- Leadership
- Professional Analytical Skills
- Chart Auditor
- Cross-Functional Leader
- Clinical Case Management
- Project/Program Management
- Interprofessional Collaboration
- Staff Training & Development
- Universal Healthcare Standards
- Continuous Process Improvement
- Electronic Medical Records
- Strategic Planning
- Internal Reporting/Presentation
- Medical Terminology/Language
- Patient-Centric Focus
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Team Supervision
- Documentation And Reporting
- Performance Improvement
- Quality Improvement
- Safety processes and procedures
- Staff education and training
- Analytical Thinking
- Complex Problem-Solving
Certification
- National Institutes of Health Stroke Scale (NIHSS)
- Pediatric Advanced Life Support
- Advanced Cardiovascular Life Support (ACLS)
- Basic Life Support (BLS)
Timeline
Registered Nurse
Tampa General Hospital
05.2022 - 03.2023
Team Leader-Registered Nurse-Critical Care Areas
AdventHealth Tampa
01.2022 - Current
Registered Nurse CNII-Leader
Baycare Health Systems
01.2021 - 01.2022
Emergency Services Paramedic
Baycare Health Systems
03.2017 - 12.2020
Paramedic
Paramedics Plus/Sunstar Paramedics
10.2015 - 03.2018
MSN-Specialization in Nursing Leadership and Administration -
Capella University
Bachelor of Science in Nursing -
Capella University
Associate Degree in Nursing -
Pasco-Hernando State College
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