Evelyn Johnson
Fredericksburg,VA
Summary
Customer service oriented professional with healthcare industry and patient care experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
Overview
14
14
years of professional experience
Work History
Program Youth Leader
YMCA
07.2023 - Current
- Train new hires, organize and plan activities, homework assistance, and arts and crafts, supervise youth participants, motivate youth to grow and succeed, and ensure a safe environment.
- Present a competent and professional image, adhere to policies and procedures, work effectively in a team environment, and maintain positive relationships with staff and co-workers.
- Enter data in system and comply with emergency procedures.
- Communicate openly regarding concerns and issues with the children.
Caregiver
Brightstar Care
10.2023 - 02.2024
- Placed outbound calls, called in prescriptions, verified insurance coverage, scheduled doctor appointments, and provided companionship and personal care.
- Provided medication reminders and assisted with personal hygiene and mobility needs.
- Handled light housekeeping duties, prepared meals, and transported to locations outside the home to run errands to take to doctor appointments.
- Ensured privacy of sensitive and confidential information.
Caregiver
At Home Care Staffing
04.2023 - 07.2023
- Placed outbound calls, called in prescriptions, verified insurance coverage, scheduled doctor appointments, and provided companionship and personal care.
- Provided medication reminders and assisted with personal hygiene and mobility needs.
- Handled light housekeeping duties, prepared meals, and transported to locations outside the home to run errands to take to doctor appointments.
- Ensured privacy of sensitive and confidential information.
Home Health Aide
Private Duty Care
03.2022 - 04.2023
Home Health Aide
Private Duty Care
07.2017 - 01.2022
Home Health Aide
At Home Staffing
07.2017 - 01.2022
Dollar General
Sales Associates
06.2012 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Arbys
01.2011 - 06.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Nurse Assistant
Marion Manor
Fredericksburg, VAAssociate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
01.2024
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Insurance Verification
- Anatomy & Physiology
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
Key Qualifications
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Check In
- Check Out
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Insurance Verification
- Anatomy & Physiology
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
- Basic Coding Skills for ICD-10 & CPT
Timeline
Caregiver
Brightstar Care
10.2023 - 02.2024
Program Youth Leader
YMCA
07.2023 - Current
Caregiver
At Home Care Staffing
04.2023 - 07.2023
Home Health Aide
Private Duty Care
03.2022 - 04.2023
Home Health Aide
Private Duty Care
07.2017 - 01.2022
Home Health Aide
At Home Staffing
07.2017 - 01.2022
Dollar General
Sales Associates
06.2012 - 08.2014
Cashier
Arbys
01.2011 - 06.2011
Certificate - Nurse Assistant
Marion Manor
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
Ultimate Medical Academy
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