Professional Summary
Overview
Work History
Education
Skills
Timeline

Donna Shaak

Boyo Transportation
Lititz,PA
23
years of professional experience

Compassionate Van Driver experienced in patient care and transportation services. Enhanced safety and compliance through effective communication and conflict resolution. Focused on providing reliable, timely transportation while fostering positive interactions with clients and ensuring a nurturing environment for children.

Work History

Van Driver

3 Years 1 Month
Boyo Transportation | 07.2023 - Current
  • Operated company van to transport children efficiently and safely to Clay School locations.
  • Ensured compliance with safety regulations and traffic laws during all driving activities.
  • Conducted regular vehicle inspections and checks van to ensure optimal performance.
  • Communicated effectively with base for timely delivery, updates and needed route adjustments.

C.N.A.\ Sitter

20 Years 6 Months
Wellspan Ephrata Hospital | 02.2004 - 08.2024
  • Monitored patient conditions and reported changes to nursing staff.
  • Assisted patients with daily activities, ensuring comfort and safety.
  • Maintained cleanliness and organization of patient areas and supplies.
  • Supported healthcare team in delivering high-quality patient care services.
  • Trained new sitters on best practices for patient interaction and support.
  • Streamlined communication between patients, families, and medical staff to enhance care experience.
  • Implemented process improvements to reduce wait times for patient assistance requests.
  • Demonstrated empathy and kindness to display positive character traits.
  • Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere.

Education

GED

Warwick High School | Lititz, PA

I Cant Find It But I Will Have To Hunt It Down. - C.N.A.

C.N.A. Training | Lancaster, PA | 08-2007

Skills

Conflict resolution techniques
Customer service
Strong communication skills
Safe driving practices
Patience and composure

Timeline

Van Driver

Boyo Transportation
07.2023 - CurrentRead More

C.N.A.\ Sitter

Wellspan Ephrata Hospital
02.2004 - 08.2024Read More

Warwick High School

GED
Read More

C.N.A. Training

I Cant Find It But I Will Have To Hunt It Down. from C.N.A.
Read More
Donna Shaak