Donna Sheesley
Phoenix,AZ
Summary
Dynamic Activities Director with a proven track record at Desert Shadows RV Resort, excelling in event planning and facility management. Expertly developed engaging programs that enhanced resident satisfaction and fostered community interaction. Skilled in budget management and staff training, ensuring high-quality experiences while optimizing resources.
Overview
19
19
years of professional experience
Work History
Activities Director
Desert Shadows RV Resort
Phoenix, AZ
10.2014 - Current
- Developed and executed engaging recreational programs for diverse resident demographics.
- Collaborated with vendors to coordinate events, ensuring high-quality experiences for guests.
- Managed logistics for seasonal activities, optimizing schedules and resource allocation.
- Trained and mentored staff on best practices in activity planning and guest engagement.
- Evaluated participant feedback to enhance future programming and improve resident satisfaction.
- Scheduled movies, entertainment, and other special events.
- Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
- Evaluated supplies and requested purchases to meet activity plans.
- Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
- Developed meaningful relationships with residents, gaining insight into their personal histories and preferences in order to better serve their needs.
- Managed budgetary constraints effectively while still providing high-quality programming for residents.
- Developed monthly life enrichment calendar and published electronically and in print.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
Store Manager
Desert Subway, Inc
Surprise, AZ
04.2007 - 12.2008
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management techniques, reducing waste and optimizing stock levels.
- Developed employee schedules to enhance productivity and meet staffing needs efficiently.
Education
Associate of Arts - Business Administration
Fergus Falls Community College
Fergus Falls, MN 56537Skills
- Calendar management
- Facility management
- Event planning
- Event coordination
- Newsletter preparation
- Recordkeeping skills
- Inventory ordering
- Documentation skills
- Human Resource Experience
- Type 50 wpm
- Excellent Customer Service Skills
- Cash Management
Timeline
Activities Director
Desert Shadows RV Resort
10.2014 - Current
Store Manager
Desert Subway, Inc
04.2007 - 12.2008
Associate of Arts - Business Administration
Fergus Falls Community College