Donna Simpson
Florissant,MO
Summary
Dedicated and empathetic professional with over 20 years of experience in diverse roles including administrative support, customer service, and training, with a strong background in managing operations and mentoring. Proven ability to foster positive relationships and provide attentive support. Eager to contribute my gifts and skills by leveraging strong organizational and interpersonal skills to support individuals and family.
Overview
1
1
Certification
45
45
years of professional experience
Work History
After Care Teacher Assistant
Sacred Heart
Florissant
05.2023 - Current
Integrative Nutrition Health Coach
INN New York
Online
08.2014 - Current
- Earned Health Coach Certification from the Institute of Integrative Health, NY.
- Provided personalized holistic coaching services.
Inside Sales Representative
World Wide Technology
Maryland Heights
02.2011 - 06.2014
- Served as the liaison between customers (Microsoft), partners, and vendors to procure networking requirements and platforms.
- Managed high-pressure deadlines and demonstrated strict attention to detail in preparing high-value proposals.
- Mentored WWT interns on multiple occasions, sharing expertise and guidance.
- Undertook travel to cultivate and maintain customer, vendor, and partner relationships.
Director of Amazement
Shep Hyken Speaker
Maryland Heights
08.2007 - 02.2011
- Managed office operations and provided administrative support for Hall of Fame Speaker, Shep Hyken.
- Orchestrated marketing efforts and coordinated all speaking engagements.
- Supported the speaker's focus on delivering exceptional customer service.
Leasing Agent
Professional Equities
Lemay
06.2005 - 08.2007
- Engaged prospective tenants during property tours, encouraging applications.
- Conducted credit verifications for applicant eligibility and managed all processes leading to tenant move-in.
- Facilitated communication for maintenance requests and executed routine lease renewals.
Dispatcher, Secretary, Office Manager, Customer Service, Trainer
Honeywell/TIE/TSI Communications
Maryland Heights
02.1982 - 06.2005
- Navigated company transitions through three distinct management changes during tenure.
- Managed technician dispatching to customer sites, processed timesheets, handled payroll, and ensured adherence to government contracts.
- Delivered on-site training for newly installed systems during cutover phases.
- Participated in periodic travel to support business acquisitions.
Education
Certificate - Soul Shift
Sage Goddess
California06.2024
Completion - undefined
North County Technical School
Florissant12.1983
Completion, Creative Selling - Psychology
Florissant Valley Community College
Florissant06.1982
Skills
Customer service Working with people one on one Empathetic and compassionate in counseling
Certification
- Health Coach Certification
- Institute of Integrative Health
Quote
Know what sparks the light in you so that you, in your own way, can illuminate the world.
Timeline
After Care Teacher Assistant
Sacred Heart
05.2023 - Current
Integrative Nutrition Health Coach
INN New York
08.2014 - Current
Inside Sales Representative
World Wide Technology
02.2011 - 06.2014
Director of Amazement
Shep Hyken Speaker
08.2007 - 02.2011
Leasing Agent
Professional Equities
06.2005 - 08.2007
Dispatcher, Secretary, Office Manager, Customer Service, Trainer
Honeywell/TIE/TSI Communications
02.1982 - 06.2005
Completion, Creative Selling - Psychology
Florissant Valley Community College
Completion - undefined
North County Technical School
Certificate - Soul Shift
Sage Goddess