Donna Tomberlin

• Developed and implemented engaging activities to foster children's cognitive and social development
• Collaborated with staff to create a nurturing and supportive classroom environment
• Monitored student progress and adapted activities to meet diverse learning needs
• Facilitated communication between parents and educators to enhance student support
• Maintained classroom organization, ensuring materials were accessible for all learners
• Established positive relationships with parents through regular communication regarding student progress, activities, and behavior to collaborate on strategies for academic and individual success at home and school
• Maintained patience and level-headedness in diverse situations to support student development and personal growth
• Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students

Along with additional tasks, this position encompassed three main areas:

Media Center Aide:

• Assisted with mentoring staff and students on media center protocols, enhancing team knowledge and streamlining continuity and productivity
• Assisted with inventory of books and digital resources, ensuring availability aligned with educational needs and Christian beliefs and standards
• Created a welcoming environment for students, fostering a love of reading and learning
• Provided one-on-one assistance to students and teachers with specific technology needs or challenges, ensuring equal access to educational technology and tools
• Supported students' research projects by providing guidance in locating relevant resources
• Assisted in streamlining media center operations by implementing efficient check-out procedures
• Conducted regular inventory checks to identify missing or damaged items, maintaining the integrity of the media collection
• Assisted coworkers and staff members with special tasks on daily basis
• Volunteered to help with special projects of varying degrees of complexity

Elementary Media Teacher:

• Collaborated with colleagues to develop cross-curricular connections, enriching students' understanding of media and other subjects
• Developed and implemented lesson plans to fulfill requirements of Diocesan curriculum program and reflect accommodations and modifications for individual student needs
• Provided individualized support for struggling students, improving their overall performance and engagement in class
• Applied various teaching aids to minimize learning gaps and instruct and motivate students
• Fostered physically and emotionally safe and supportive learning environment characterized by efficient and effective routines, clear expectations and organization that maximized student learning
• Demonstrated understanding of instructional planning and timely delivery that engaged students, incorporated technology and made learning relevant for learners

Science and History Fair Coordinator:

• Coordinated annual science and history fairs fostering a vibrant learning environment within the school community
• Coordinated annual fairs inspiring student interest in science and history as well as promoting collaboration between students, parents, teachers and community partners
• Supported students' research projects by providing guidance in locating relevant resources
• Cultivated strong relationships with local professionals and community organizations, promoting collaboration and school recognition
• Recruited and supervised community volunteers in support of annual school functions
• Ensured smooth functioning of audio-visual equipment during school events, contributing to successful performances and presentations
• Managed filing system, entered data and completed other clerical tasks
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
• Completed forms, reports, logs, and records to quickly handle all documentation both internally and externally
• Built and maintained excellent parent and community relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and overall outcomes
• Established administrative work procedures to track students' weekly tasks and goals
• Liaised between administration, parents, students, teachers and community partners to maintain effective lines of communication
• Facilitated timely delivery of special projects to meet organizational and school objectives

• Assisted teacher in classroom management and lesson implementation to enhance student engagement.
• Coordinated daily activities, ensuring smooth transitions between lessons and playtime
• Supported individualized learning plans for students with diverse needs, fostering inclusive education
• Led small group activities to reinforce learning objectives and promote teamwork among students
• Played games with students to increase understanding of subjects
• Assisted in maintaining a safe, nurturing environment that promoted curiosity, exploration, and growth for all students
• Organized classroom environment to optimize space for interactive learning and safety compliance
• Provided one-on-one support for students with special needs or learning challenges under the guidance of lead teachers and support specialists
• Facilitated small group instruction for targeted skill-building in literacy, numeracy, motor skills development, and social-emotional growth
• Prepared instructional materials for group and one-on-one use to comply with established curriculum
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery
• Collaborated with lead teachers to develop and implement engaging lesson plans tailored to individual student needs
• Demonstrated flexibility in adapting to changing classroom dynamics or unforeseen circumstances ensuring seamless transitions minimal disruptions learning experiences
• Developed a rapport with students, establishing trust and fostering positive relationships that promoted academic success and personal growth
• Monitored student classroom and outdoors activities to promote student safety
• Helped teacher prepare instructional material and displays.
• Enforced rules and instructions to maintain discipline
• Cleaned, organized and restocked classrooms for upcoming classes
• Monitored students in computer lab to enforce proper use of resources

Assisted multiple Financial Advisors (up to 5 at a time) with daily functions of client interface, account management and team interactions.

• Processed cash and financial requests including journal entries, portfolio adjustments, as well as various types of account maintenance
• Coordinated/prepared welcome letters and other account-related correspondence
• Assisted in the initial and annual administrative review process
• Navigated the company to resolve problems using a clear understanding of operating systems, processes, and workflow
• Interacted with internal and external professionals who provide services in the retail administration process (attorneys, accountants, POA's, trustees, etc.)
• Initiated new account openings and follow-up documentation
• Handled telephone coverage for various Financial Advisors a well as back-up for office
• Assisted in scheduling and coordinating client appointments
• Maintained new client record database
• Assisted in training new hire client associates
• Maintained client files and documentation management
• Notarized and witnessed various legal documents

Assisted multiple Financial Advisors (up to 5 at a time) with daily functions of client interface, account management and team interactions.

• Processed cash and financial requests including journal entries, portfolio adjustments, as well as various types of account maintenance
• Coordinated/prepared welcome letters and other account-related correspondence
• Assisted in the initial and annual administrative review process
• Navigated the company to resolve problems using a clear understanding of operating systems, processes, and workflows
• Interacted with internal and external professionals who provide services in the retail administration process (attorneys, accountants, POA's, trustees, etc.)
• Initiated new account openings and follow-up documentation
• Handled telephone coverage for various Financial Advisors as well as back-up for office
• Assisted in scheduling and coordinating client appointments
• Maintained new client record database
• Assisted in training new client associates
• Maintained client files and documentation management
• Notarized and witnessed various legal documents

Assisted the Operations Manager in all the daily operational functions of a large branch office including trading operations, reporting, compliance and staff management.

• Managed correspondence and documentation, maintaining organized records for seamless communication flow
• Supported financial analysis by preparing reports and presentations for management review
• Facilitated cross-departmental collaboration by serving as point of contact for operational inquiries and support
• Contributed to a positive work environment by fostering strong relationships with colleagues and promoting open communication among team members

• Entered trades for various types of securities, including manual entries and wires
• Acted as the liaison between the Operations Manager and Financial Advisors/Client Associates
• Distributed mail to all employees in large office branch
• Processed trade corrections
• Operated trading systems to execute client transactions efficiently
• Entered and maintained trading logs for compliance purposes
• Corresponded with various trading desks to confirm sufficient trading quantities and order entries
• Collaborated with team members to streamline operational workflows
• Trained junior staff on system usage and best practices

• Processed customer transactions accurately and efficiently in a high-volume environment
• Managed cashier window operations, ensuring balanced drawer at end of shift
• Handled daily deposits of checks and securities
• Greeted clients when first entering the office
• Acted as back-up for the office receptionist
• Distributed mail to all employees and management in large branch office
• Assisted the wire operator
• Assisted Financial Advisors and Client Associates in determining if various checks and securities were negotiable according to Compliance standards and company policies
• Assisted Financial Advisors and Client Associates in determining what documentation was needed in order to make certain deposits negotiable
• Assisted customers with inquiries, enhancing overall service experience
• Trained new staff on cashier window procedures and customer service standards
• Built relationships with customers to encourage repeat business

• Cultivated strong client relationships to enhance customer satisfaction and retention
• Analyzed client needs to provide tailored insurance solutions, increasing policy uptake
• Handled multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
• Coordinated schedules and meetings for executives, enhancing time management efficiency
• Managed correspondence and communications, ensuring timely responses and professional representation
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed