Donna West

• Conducted thorough investigations of discrimination complaints, ensuring adherence to legal standards.
• Analyzed complex case files and evidence to determine validity of claims and recommend appropriate actions.
• Collaborated with diverse stakeholders to gather information, facilitating resolution of human rights issues.
• Developed comprehensive reports detailing findings and recommendations for agency review and decision-making.
• Implemented process improvements that streamlined case management workflows, reducing investigation timelines significantly.
• Engaged in public outreach initiatives to promote awareness of human rights protections and available resources.
• Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
• Collaborated with federal agencies on investigations.
• Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
• Conducted interviews with witnesses and clients.
• Offered training seminars on investigative techniques, elevating the skill level within the department and fostering collaboration among team members.
• Managed sensitive case information with utmost discretion, ensuring confidentiality and integrity in all proceedings.

Secretarial Science program