Donna Wilcox

• Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning.

• Instruct and monitor students in the use of learning materials and equipment.

• Use relevant technology to support and differentiate instruction.

• Manage student behavior in the classroom by establishing and enforcing rules and procedures.

• Maintain discipline in accordance with the rules and disciplinary systems of the school.

• Provide appropriate feedback on work.

• Encourage and monitor the progress of individual students and use information to adjust teaching strategies.

• Maintain accurate and complete records of students' progress and development.

• Update all necessary records accurately and completely as required by laws, district policies and school regulations.

• Prepare required reports on students and activities. Participate in department, school, district and parent meetings.

• Communicate necessary information regularly to students, colleagues and parents regarding student progress and student needs.

• Establish and communicate clear objectives for all learning activities.

• Prepare classroom for class activities.

• Provide a variety of learning materials and resources for use in educational activities.

• Observe and evaluate student's performance and development.

• Assign and grade class work, homework, tests and assignments.

• Set seasonal layouts, price changes, removed old inventory from sales floor and ordered brochures/ signage.

• Provided product knowledge to store associates and worked individually with moderate supervision while maintaining executing directives from Merchandising Execution Managers.

• Exercised and drove sales results through greeting and assisting customers on the sales floor and maintaining solid product knowledge.

• Direct contact with customer point of sale transactions.
• Ensured product was satisfactory upon planned purchases, customer received quality customer service, friendly interaction with customers as well as processing payment transactions. Also was a
• Department Manager for Frozen Food and a Department Manager for Housewares.
• Responsible for in-stock availability, cleanliness of departments, training, conducting interviews, assisting in other areas and price changes.
• Accounting associate and ensured bank deposits were accurate and processed as well as prepared the store for business each day.
• Customer Service Manager to resolve customer needs, praises and complaints as well as ensure loans were given and correct to cashiers.
• Claims Associate to ensure damaged product was returned to the distribution center as well as HAZMAT merchandise being disposed of properly. I also worked in online purchasing pickup and online grocery pickup.
• Customer Service Desk Associate and ensured returns were processed in a correct and timely manner as well as processed money transfers and check cashing.

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Assisted individuals with in-home care. Care included ambulation, medication reminders, traveled and attended medical appointments, food preparation, toileting, and companionship

• TMDE Apprentice Course E3ABR2P031-011; PMEL Journeyman A, B;
• Analyzed routine maintenance problems in Test, Measurement, and Diagnostic Equipment (TMDE) including laboratory standards. Used theories of operation, block diagrams, schematics, pictorial drawings, logic trees, and software diagnostics.
• Traced circuits and isolated malfunctions in TMDE. Inspected TMDE for preventative maintenance, cleanliness, and safety requirements.
• Performed equipment maintenance using hand tools, special tools, high-reliability soldering techniques, and technical data.
• Aligned and adjusted TMDE to technical data specifications. Removed components and install replacement parts in equipment.
• Certified equipment accuracy to technical data specifications. Assisted in preparing technical order improvements, calibrations responsibility determination, and material deficiency reports. Prepared and used calibration correction charts.
• Documented maintenance data and completes certification labels. Responsible for all OWC (Owning Work Center) scheduling and receiving. Ensured all OWC monitors were trained according to AFMETCAL (Air Force Metrology and Calibration) standards. Organized a schedule that allowed for monitors to have a consistent schedule week to week. This ensured that minimal TMDE was overdue for calibration