Donna Yermakovich

• Working for small business came with lots of responsibilities, being skilled at working independently and collaboratively in a team environment was crucial for this job.
• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in team setting, providing support and guidance.
• Being creative and passionate about the work.
• Proved successful working within tight deadlines and fast-paced environment.
• Developed and maintained courteous and effective working relationships.

• Answered between 50-100 incoming phone calls a day and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

As a cahier I was responsible for greeting customers, sitting customers at a table and ensuring they were comfortable. There were times I would have to resolve costumer complaints and

answering costumer questions. I would also be in charge of answering the phone and taking togo orders along with ensuring everyone received the correct item they paid for.

additional responsibilities included ensuring a clean workspace, collecting payment at the end of a meal. Helping waiters clean tables and bring out food. I would help management and take inventory of food supplies at the end of the week and most importantly provide pleasant and efficient customer service.