Donna Hatfield
Jacksonville,FL
Summary
Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
Overview
12
12
years of professional experience
Work History
CNA/Phlebotomist
Truman Medical Center- Hospital Hill
Kansas City, MO
11.2017 - 08.2025
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained patient records and documentation accurately and timely.Drawing blood, accuchecks, performing ekg's.
- Maintained patient records and documentation accurately and timely.
- Collaborated with healthcare team to ensure quality patient care.
- Assisted in mobility and rehabilitation exercises for patients.
- Ensured cleanliness and safety of patient environments at all times.
- Educated patients on health practices and wellness strategies effectively.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Participated in educational programs designed to improve knowledge of health care practices.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Facilitated communication between patients, family members, and healthcare professionals.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported non-ambulatory residents in range of motion exercises.
- Documented activities and recorded information in EMR system.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
CNA
The Groves Nursing Home
Independence, MO
04.2013 - 11.2017
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of resident rooms and common areas.
- Documented patient care activities in electronic health records system.
- Communicated effectively with residents, families, and healthcare team members.
- Supported rehabilitation exercises under the guidance of physical therapists.
- Provided companionship and emotional support to residents during daily interactions.
- Ensured safety protocols were followed during all resident care procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Education
Certificate - Drawing Blood
Kansas City School of Phlebotomy
Kansas City, MO02-2023
Nurses Aide Certificate - Cna Course
TriSmith
Fayetteville, NC08-1992
Skills
- Patient assistance
- Vital sign monitoring
- Documentation accuracy
- Blood collection
- Infection control
- Healthcare collaboration
- Rehabilitation support
- Electronic health records
- Quality assurance
- Emotional support
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Clinical documentation
- Bathing assistance
- Multitasking and organization
- Health monitoring
- Patient transfers
- Dressing assistance
- Active listening
- Problem-solving
- Emergency response
- Critical thinking
- Patient care
- Compassionate communication
- HIPAA compliance
- Patient hygiene assistance
- Medication assistance
- Patient advocacy
- Medication administration
- Conflict resolution
- Complex Problem-solving
- Toileting assistance
- End-of-life care
- Feeding assistance
- Team collaboration
- Physical stamina
- Vital signs monitoring
- Compassion and empathy
- Lifting and transferring
- Maintaining confidentiality
- Flexibility and adaptability
Licensing information
Florida certification #481713 effective date November 2025-November 2027
Missouri certification #43283a effective date January 2025-January 2027
Bls effective date March 2025-March2027
Timeline
CNA/Phlebotomist
Truman Medical Center- Hospital Hill
11.2017 - 08.2025
CNA
The Groves Nursing Home
04.2013 - 11.2017
Certificate - Drawing Blood
Kansas City School of Phlebotomy
Nurses Aide Certificate - Cna Course
TriSmith