Donna M Nash
Red Bluff,CA
Summary
Proven leader and efficient problem-solver, adept at fostering teamwork and collaboration to exceed performance goals. At Target, spearheaded quality control and workflow improvements, enhancing team productivity . Skilled in shift scheduling and adaptability, with a keen eye for detail, ensuring operational excellence and outstanding customer service.
Overview
19
19
years of professional experience
Work History
Server Assistant
Xanterra
10.2023 - 05.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
Team Leader
Target
05.2005 - 08.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Conducted regular reviews of operations and identified areas for improvement.
Education
Associate of Arts - General Studies
Valencia College
Orlando, FLSkills
Teamwork and Collaboration
Problem-Solving
Attention to Detail
Team motivation
Work Planning
Daily workflow improvement
Shift Scheduling
Performance Evaluations
Organizational Skills
Task Prioritization
Adaptability and Flexibility
Self Motivation
Timeline
Server Assistant
Xanterra
10.2023 - 05.2024
Team Leader
Target
05.2005 - 08.2023
Associate of Arts - General Studies
Valencia College
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