DonnaMaree Nigro
Staten Island,NY
Summary
Proven Account Executive at Lancome Cosmetics, adept in customer service management and strategic planning, significantly exceeding sales targets through effective account oversight and relationship building. Skilled in CRM software and team leadership, ensuring long-term client loyalty and driving new business opportunities.
Overview
20
20
years of professional experience
Work History
Account Coordinator / Consultant
Chanel Cosmetics
09.2008 - 10.2015
Account Executive
Lancome Cosmetics
11.1995 - 07.2008
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Education
Estertichian
Christine Valmy International School For Esthetics, Skin Care & Makeup
New York, NY01.1981
Cosmetology - Cosmetology
Robert Fiance Beauty Schools
505 5th Ave Ny Ny10.1980
Skills
- Customer Service
- Order Management
- Account Management
- Troubleshooting and problem resolution
- CRM Software
- Sales Support
- Relationship Building
- Marketing Coordination
- Quality Control
- Account oversight
- Microsoft Office
- Phone and Email Etiquette
- Bookkeeping
- Business Administration
- Customer Service Management
- Schedule Coordination
- Documentation and Recordkeeping
- Presentation Design
- Travel Coordination
- Strategic Planning
- Schedule Management
- Multitasking and Organization
- Staff Development and Training
- Team Leadership
- Office Management
- Inventory Management
- Quickbooks
- Vendor Management
- Coaching and Mentoring
- Staff Management
- Financial Reporting
- Budget Management
- Operations Management
- Goal Setting
- Staff Scheduling
- Employee Supervision
Timeline
Account Coordinator / Consultant
Chanel Cosmetics
09.2008 - 10.2015
Account Executive
Lancome Cosmetics
11.1995 - 07.2008
Estertichian
Christine Valmy International School For Esthetics, Skin Care & Makeup
Cosmetology - Cosmetology
Robert Fiance Beauty Schools