DONNA PEARSON
COLONIAL BEACH,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Police Officer
NSASP FEDERAL POLICE DEPARTMENT (0083/0085)
Dahlgren, VA
02.2022 - Current
- Maintain Department of Defense (DOD) Common Access Card (CAC)
- Conducted investigations into serious and organized crime activities
- Monitored surveillance operations to detect criminal activity on installation
- Interviewed witnesses and suspects in order to obtain information relevant to criminal cases
- Provided security for high-profile individuals, events, and locations
- Enforced Federal Laws
- Assessed potential threats to public safety and national security
- Responded to emergency calls from the public regarding criminal activity or suspicious behavior
- Prepared detailed reports of investigations
- Interpret and enforce directives, rules, and regulations on military installation
- Participated in community policing initiatives such as neighborhood watch programs
- Developed strategies with other law enforcement agencies for the prevention of crime
- Serve as a member of the Entry Control Point (ECP) that conducts private and commercial vehicle inspections
- Respond to emergency situations to implement security protocol and regulations
- Participated in training exercises related to active shooter situations and hostage rescue scenarios
- Evaluated evidence collected at crime scenes including weapons and drugs
- Provided instruction on proper use of firearms and other police equipment
- Operated specialized police vehicles
- Managed a team of officers during large scale operations or special events
- Organized educational seminars on topics related to law enforcement procedures
- Maintained updated records of all arrests made by members of the department
- Created and filed reports to document investigative activities
- Coordinated security operations, equipment and personnel to protect employees and property
- Used defined research procedures to identify and resolve issues
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
- Saved time through effective emergency issue resolution
- Assisted personal without access of the base and reverted them to pass and I.D. or deny access
- Inspected/Searched vehicles
Hairstylist/Receptionist
NSWC DAHLGREN NAVY EXCHANGE BARBER SHOP
Dahlgren, Virginia
10.2021 - 02.2022
- Maintained Department of Defense (DoD) Common Access Card (CAC)
- Strong customer service skills
- Knowledge of the functions, procedures, and operations of NEX COM
- Upheld the standards of sanitation and sterilization as directed by law as well as the NEX policies and procedures
- Receive and maintain client log book
- Ability to organize and plan inventory
- Manage clients questions and needs to satisfaction
- Ability to follow written and oral instructions
- Phone skills include effective communication, interpersonal skills and the ability to incorporate appropriate phone etiquette
- Ability to access problems and solve independently
- Oral and written communications
- Well-respected by peers, clients, and management.
- Provided consultations to clients about their desired hairstyle and hair care needs
- Maintained cleanliness of work station by sanitizing tools and equipment between uses
- Assisted other stylists with busy periods in the salon
- Recommended products to clients based on their individual needs
- Demonstrated knowledge of health and safety regulations in the workplace
- Collaborated with other beauty professionals on projects related to hairstyling
Shipping and Receiving Lead
PINS N ROCKETS INC
Fredericksburg, VA
11.2020 - 10.2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Inspected products daily before distribution and took a note of any damaged or potentially unstable products
- Reduced expenses by 20% by carefully monitoring warehouse costs
- Demonstrated leadership by making improvements to work processes and helping to train others
- Understood and followed oral and written directions
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Leveraged an extensive understanding of inventory management systems and Excel to develop accurate product analysis summaries
- Prioritized and organized tasks to efficiently accomplish service goals
- Identified needs of customers promptly and efficiently
- Managed and maintained inventory systems by facilitating upgrades to related databases and software
- Planned and completed group projects, working smoothly with others
- Assisted with customer requests and answered questions to improve satisfaction
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Maintained updated knowledge through continuing education and advanced training
- Exceeded customer satisfaction by finding creative solutions to problems
- Recognized by management for providing exceptional customer service
- Maintained schedule of orders to meet deadlines
- Achieved cost-savings by developing functional solutions to problems
Cosmotologist/Receptionist
SOUTHERN BELLA SALON
Colonial Beach, Virginia
06.2018 - 10.2020
- Service customers with intricate coloring and highlighting techniques
- Assess customer needs and give advice about hair style and color options
- Count and document opening and closing cash amounts daily
- Sanitize tools, restock supplies, and clean entire salon
- Established a strong relationship with client base to generate long term business
- Educated customers on product uses and benefits
- Distributed business cards outside the salon to generate new business
- Performed in home service for elderly clients unable to travel to the salon
- Assisted with special projects assigned by management when required
- Maintained a neat reception area by organizing materials and tidying up beauty stations
- Answered incoming calls, took messages, and transferred calls to other stylist
- Performed data entry tasks into various computer systems accurately and promptly
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies
Barback/Cook Shift Leader
FRATERNAL ORDER OF EAGLES #4315
Colonial Beach, Virginia
03.2017 - 02.2019
- Experience working as cook and working alongside other employees
- Experience mentoring other kitchen aids and line cooks
- Polite, courteous, and professional with all customers, colleagues, and supervisors
- Commitment to clean, safe, and sanitary practices and working environment
- Managed daily inventory orders
- Familiarity and compliance with state and county food safety regulations and policies
- Able to aid in the lifting of goods and loads
- Cooked food to order following a specific menu
- Stocked cooler with food and beverages and rotated merchandise needed for that day
- Inspected product ensuring that labels are right and that there are no defects.
Hostess/Busser
HUNAN RESTURANT
Colonial Beach, Virginia
03.2016 - 03.2017
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Completed all side duties as assigned
- Collaborated with waiters in providing food and beverage service to guests in a prompt and professional way
- Maintain flexibility in assuming other roles within company such as dishwasher or server
- Moved used dishes through industrial dish washing equipment efficiently
- Scrubbed floors and equipment to safety standards
- Clean and maintain cook wear and utensils
- Assist with kitchen preparations as needed
- Provided a professional, friendly, and courteous service to all customers.
Education
COSMETOLOGY -
RAPPAHANNOCK VOCATIONAL AND TEHNICAL SCHOOL
06.2018
Diploma -
Colonial Beach High School
06.2018
Skills
- Secret Government Clearance
- Teamwork
- Service-minded
- Business management
- Artistic and creative
- Quick learner
- Time management
- Inventory databases
- Stocking inventory
- Up-to-date trend knowledge
- Collaborative
- Quality customer service
- Communication
- Technical skills
- Organizational skills
- Tracking inventory
- Legal Compliance
- Managing inventory
- Surveillance expert
- Monitoring inventory
- Conflict de-escalation
- Firearms proficiency
Certification
- Licensed Cosmetologist, Virginia, Current
- Concealed Carry Firearms Training
- NON-Lethal Weapons Oleoresin Capsicum (OC) Initial Training
- CPR and First AID
- Emergency Vehicle Operations Course (EVOC)
- DON Sexual Assault Prevention And Response
- Spawar-Prevention Of Sexual Harassment (POSH)
- DON No Fear Training
- DON Mandatory Annual Time And Attendance
- DON Mandatory Controlled Unclassified Information (CUI)
- CNIC Unauthorized Commitments Training
- DON Active Shooter
- Records Management In The DON
- Asbestos Awareness - OSHA Class IV Training
- Lead Awareness - NON Lead Workers
- Bloodborne Pathogen Training
- Ready Navy
- Uniform Services Employment Act 1994
- CNIC Total Force Suicide Prevention
- NIWC PAC - DON Information Security Standards
- CNIC Unauthorized Commitments
- Workplace Violence Prevention
- DON Drug-Free Workplace Training
- DON Level 1 Antiterrorism (AT) Training
- NCIS Counterintelligence And Insider Threat Awareness
- Operations Security (OPSEC)
- DOD Performance Management And Appraisal Program (DMAPS)
- Fair Labor Standards Act (FLSA) Training
- DOD Cyber Awareness Challenge
- DON Annual Privacy Training
Community Service
- FORMER MEMBER OF COLONIAL BEACH FIRE DEPARTMENT
- FRATERNAL ORDER OF THE EAGELS FOOD DISTRIBUTION FOR THE NEEDY
Timeline
Police Officer
NSASP FEDERAL POLICE DEPARTMENT (0083/0085)
02.2022 - Current
Hairstylist/Receptionist
NSWC DAHLGREN NAVY EXCHANGE BARBER SHOP
10.2021 - 02.2022
Shipping and Receiving Lead
PINS N ROCKETS INC
11.2020 - 10.2021
Cosmotologist/Receptionist
SOUTHERN BELLA SALON
06.2018 - 10.2020
Barback/Cook Shift Leader
FRATERNAL ORDER OF EAGLES #4315
03.2017 - 02.2019
Hostess/Busser
HUNAN RESTURANT
03.2016 - 03.2017
COSMETOLOGY -
RAPPAHANNOCK VOCATIONAL AND TEHNICAL SCHOOL
Diploma -
Colonial Beach High School
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