Donnavan Long
Harrisburg,PA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
2
2
years of professional experience
Work History
Supervisor
Zaxbys
04.2023 - 08.2023
- Developed and implemented customer service policies to enhance satisfaction.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained compliance with company policies, objectives, and communication goals.
Sales Associate
Waffle House
12.2022 - 04.2023
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Cashier/Food Service Worker
Tropical Smoothie Cafe
06.2021 - 08.2021
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Processed refunds and exchanges in accordance with company policy.
Education
High School Diploma -
Richard O. Jacobson Technical High School
Seminole, FL05.2023
Skills
- Graphic Design
- Microsoft Technology Associate
- Organization
- Team Supervision
- Cash Handling
Languages
English
Native or Bilingual
Timeline
Supervisor
Zaxbys
04.2023 - 08.2023
Sales Associate
Waffle House
12.2022 - 04.2023
Cashier/Food Service Worker
Tropical Smoothie Cafe
06.2021 - 08.2021
High School Diploma -
Richard O. Jacobson Technical High School