Donnetta Fatunmise
Richmond,VA
Summary
Accomplished Counselor/Mentor with a proven track record at World Outreach Worship Center, enhancing client satisfaction and team morale through effective counseling and strategic community engagement. Expert in client records management and crisis intervention, I've significantly improved project efficiency and fostered a culture of continuous improvement. Skilled in public speaking and mental health support, I've pioneered sustainable practices, achieving industry recognition. Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counselor/Mentor
World Outreach Worship Center
07.2021 - 04.2022
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
Outreach Pastor
World Outreach Worship Center
03.2020 - 09.2021
- Led training sessions to equip volunteers with essential skills for successful outreach work such as active listening techniques or cultural sensitivity training.
- Cultivated relationships with local schools or community centers, establishing opportunities for church involvement in mentoring programs or after-school activities supporting at-risk children and youth.
- Established partnerships with other churches or faith-based organizations within the area to promote unity among congregations and maximize joint efforts in reaching out into communities.
- Collaborated with church leadership to create a vision and mission statement for the outreach department, aligning its goals with overall church objectives.
- Expanded the outreach ministry by developing and implementing strategic plans for community engagement.
- Built strong connections within the community through organizing regular events, fostering relationships with local organizations, and providing resources for those in need.
- Developed and maintained a comprehensive database tracking outreach activities, participants, and outcomes to guide future initiatives based on historical successes.
- Organized local service projects to address pressing community needs, deepening relationships with residents and demonstrating the church''s commitment to social responsibility.
- Managed budgets responsibly, ensuring the efficient allocation of resources towards projects that would yield maximum impact on target populations.
- Developed and managed a diverse team of volunteers, creating a supportive environment that encouraged personal growth and fostered effective teamwork.
- Provided spiritual care through visitation, counseling, and prayer.
- Distributed food and supplies to communities through mutual aid.
- Interacted with local community, building relationships with civic organizations and other churches.
Assisted Director of Benevolence Department
World Outreach Worship Center
06.2018 - 12.2019
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Improved team morale and productivity by implementing comprehensive professional development program.
- Pioneered adoption of sustainable practices, leading to industry recognition and awards.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Counselor/Mentor
Carenet Pregnancy Crisis Center
04.2017 - 12.2018
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Guided clients in developing skills and strategies for dealing with problems.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Listened to clients' concerns and provided encouragement and support.
- Designed safe and supportive environment for clients to discuss issues.
- Educated clients on dangers of substance abuse and prevention techniques.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
- Encouraged mentees to set challenging, yet achievable goals, guiding them through process of realizing their potential.
- Facilitated workshops on professional growth and career planning, significantly increasing participant engagement and motivation.
- Planned and promoted career planning presentations, work experience programs and career workshops.
Education
Christian Counseling - Counseling
Impact University
Clemmons, NC05.2016
Bachelor Of Theology - Theology
Impact University
Clemmons, NC05.2015
Skills
- Skilled in intake interviewing
- Counseling
- Public speaking ability
- Mental Health Support
- Self-care strategies
- Crisis Intervention Techniques
- Career Counseling
- Client Records Management
- Client Needs Assessment
- Peer Counseling
- Client Counseling
- Grief counseling
- Personal Development Sessions
- Substance Abuse Counseling
- Community resources specialist
- Decision-Making
- Conflict Resolution
- File and Record Keeping
- Individual Counseling
- Coping Methods
- Group Counseling
- Problem-solving abilities
Certification
DBHDS Peer Recovery Specialist
Timeline
Counselor/Mentor
World Outreach Worship Center
07.2021 - 04.2022
Outreach Pastor
World Outreach Worship Center
03.2020 - 09.2021
Assisted Director of Benevolence Department
World Outreach Worship Center
06.2018 - 12.2019
Counselor/Mentor
Carenet Pregnancy Crisis Center
04.2017 - 12.2018
Christian Counseling - Counseling
Impact University
Bachelor Of Theology - Theology
Impact University
DBHDS Peer Recovery Specialist
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