Donneze Baxtron
VANCOUVER,WA
Summary
Dynamic professional with a robust background in account management at Spectrum, where I quickly advanced to Rep 3 and earned Bronze and Silver awards. Skilled in CCTV monitoring and fostering effective working relationships, I excel in high-stakes environments, ensuring top-notch customer service and safety. Proven ability to multitask and respond to emergencies with a cooperative attitude.
Overview
11
11
years of professional experience
Work History
Account Management
Spectrum
Vancouver, WA
09.2022 - Current
- Explain and articulate spectrum business rules and policies.
- Go over account information make changes and ensure a quality experience.
- Reached Rep 3 within 2 years
- Have achieved Bronze and Silver award with company.
Security Officer
Hilton
VANCOUVER, WA
08.2019 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Trained new on coming officers to be proficient, vigilant, and courtesy.
- Worked closely with other departments and helped out as needed (housekeeping, bellman, engineering).
- Watched and monitored over 100 CCTV cameras.
CNA
CAR
VANCOUVER, WA
04.2016 - 11.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Took patients on outings while overseeing expenses ensuring a safe and responsible activity.
- Insured daily med intake for patients as well as a daily med count.
Dough Roller
Round Table Pizza, Inc
VANCOUVER, WA
02.2014 - 09.2015
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Prepared and made all pizza dough that would be used for the restaurant daily.
- Filled out inventory and production sheets and informed head cook of stock levels.
- Insured a clean and safe work environment each morning during opening.
Education
Diploma -
Evergreen High School
Vancouver, WA05.2013
Skills
- Intruder Response and Removal
- Ground Patrol
- Team Player
- CCTV Monitoring
- CPR Certified
- Detailed Activity Logs
- Investigative Skills
- Responding to Emergencies
- Cooperative Attitude
- Reading Comprehension
- Effective Working Relationships
- Multitasking
- De-escalating Skills
- Fact Finding/researching
- Customer service
- Active listening
Timeline
Account Management
Spectrum
09.2022 - Current
Security Officer
Hilton
08.2019 - 07.2022
CNA
CAR
04.2016 - 11.2018
Dough Roller
Round Table Pizza, Inc
02.2014 - 09.2015
Diploma -
Evergreen High School