Donnie Bennett
Amelia
Summary
Dedicated delivery driver with over seven years of experience in logistics and safety compliance. Recognized for efficient route planning and exceptional customer service, consistently ensuring timely deliveries and accurate record-keeping.
Overview
23
23
years of professional experience
Work History
Delivery Driver
Ferguson Enterprises
Sharonville
06.2015 - 01.2023
- Delivered materials efficiently to customer locations using company vehicles.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Maintained detailed records of deliveries and customer interactions to ensure accuracy and accountability.
- Provided exceptional customer service during delivery interactions.
- Resolved customer service complaints professionally and knowledgeably to uphold trust and reinforce company reputation.
- Communicated with dispatchers to confirm delivery schedules and routes.
- Received and reviewed daily delivery instructions from dispatch to ensure timely operations. and route assignments from dispatch.
- Navigated routes with relevant map programs and GPS systems.
- Inspected vehicles daily to ensure safety and operational readiness.
- Followed all safety protocols while transporting materials to various locations.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Informed customers promptly of delivery delays to manage expectations effectively. to decrease calls to support.
- Ensured accurate completion of all paperwork associated with deliveries.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Inventory Specialist
Abstract Displays
Blue Ash
06.2011 - 12.2014
- Oversaw inventory management to ensure timely stocking and ordering.
- Maintained accurate and up-to-date inventory records.
- Conducted regular audits to ensure accuracy in inventory records and compliance standards.
- Participated in physical inventory counts to keep information accurate and current.
- Performed inventory cycle counting and identified discrepancies.
- Investigated discrepancies between physical count and computer records.
- Established organizational systems for storage areas, improving accessibility and efficiency of inventory retrieval.
- Collaborated with team members to streamline receiving and shipping processes effectively.
- Coordinated logistics for inventory movement between locations to ensure timely delivery and stock availability.
- Managed inventory levels to ensure optimal stock at all times.
- Ensured proper storage conditions for all items in the warehouse.
- Evaluated incoming materials to ensure they were undamaged and suitable for use.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Responded promptly to requests from customers regarding product availability.
- Coordinated replenishment activities with other departments.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Ensured compliance with all safety regulations in the workplace.
- Trained new employees on inventory management practices and procedures.
- Created training materials for new staff to improve understanding of inventory management best practices.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Cross-checked identifying information of outgoing shipments to ensure correctness.
- Trained new staff on safe forklift operation and warehouse procedures.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Operated forklifts to transport and stack materials in warehouse environment.
- Loaded and unloaded trucks efficiently to maintain workflow.
- Coordinated logistics for booth setup and dismantling at events.
- Trained new staff on booth operations and customer interaction techniques.
- Utilized CRM systems to track leads generated during trade shows and follow-ups.
- Developed relationships with key decision makers in order to drive future sales opportunities.
- Greeted attendees to the booth and provided them with product information.
- Managed inventory levels during events by tracking items sold or given away as samples.
- Maintained records of sales leads and customer contact information.
- Handled customer complaints professionally and quickly resolved any issues that arose.
- Ensured that all displays were properly set up prior to opening day of the show.
- Followed up with existing clients after the event regarding their experiences at the show.
- Increased sales by encouraging customers to purchase additional products and services.
- Maintained professionalism and efficiency while working closely with leadership.
- Put together eye-catching displays to attract potential customers and encourage questions.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Trade Show Lead
George Fern Co.
Cincinnati
07.2000 - 03.2009
- Set up equipment for events, ensuring functionality and compliance with safety standards to support smooth operations.
- Collaborated with team members to arrange event layouts, enhancing flow and accessibility for attendees.
- Assisted in loading and unloading equipment, facilitating timely setup and teardown of events.
- Trained new crew members on setup procedures and safety guidelines.
- Communicated effectively with event coordinators to fulfill specific requirements.
- Inspected all event materials prior to loading for delivery at customer sites.
- Operated tools and machinery for setup tasks, including forklifts and power tools.
- Maintained organized and clean workspaces throughout setups.
Education
High School Diploma -
SCPA
Cincinnati, OH06-1999
Skills
- Route optimization and planning
- GPS navigation
- Delivery documentation
- Logistics management
- Safety compliance
- Clean driving record
- Time management
- Responsible driving
- Customer relationship management
Timeline
Delivery Driver
Ferguson Enterprises
06.2015 - 01.2023
Inventory Specialist
Abstract Displays
06.2011 - 12.2014
Trade Show Lead
George Fern Co.
07.2000 - 03.2009
High School Diploma -
SCPA