Donnie Giron
Reno,NV
Summary
Driven worker with experience at Mountain Lake Estates, excelling in time management and customer service; while serving under a leadership team, Skilled in cleaning, sanitizing, and ensuring quality assurance, I led teams to enhance dining experiences, achieving high satisfaction levels. Demonstrated ability to thrive under pressure, solving problems efficiently and fostering positive relationships with all people I encounter not only day to day but every day.
Overview
3
3
years of professional experience
Work History
Dietary Aide
Mountain Lake Estates
08.2024 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Worked underneath a set of managers and shift leads effectively following instruction, and procedure while using service experience to provide satisfaction.
Lead Server
Hilltop Community Resources
05.2023 - 07.2024
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace through teamwork, open communication, and mutual support among coworkers.
- Created and maintained warm relationships with residents and coworkers, in and inside of my department.
- Supervised and led daily operations of service team, delegated tasks, and trained new staff.
Front of House Cashier
Smokin’ CEO
05.2021 - 03.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Received and transmitted all orders from customers to the kitchen, ensuring quality of all products leaving the kitchen.
Education
Diploma -
Central Highschool
Grand Junction, CO05.2023
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Quality assurance
- De-escalation
- High pressure performance
Timeline
Dietary Aide
Mountain Lake Estates
08.2024 - Current
Lead Server
Hilltop Community Resources
05.2023 - 07.2024
Front of House Cashier
Smokin’ CEO
05.2021 - 03.2023
Diploma -
Central Highschool
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