Donnie Hall
Lincoln,RI
Summary
Friendly Transporter offering safe driving record and positive attitude. Promoting more than 5 years in customer service industry sector. Known for adaptability and resourcefulness. Adept individual with more than 1 year working as Transporter for hospital establishment. Determined and experienced in safety procedures and customer service.
Overview
21
21
years of professional experience
Work History
Transporter
Rhode Island Hospital
09.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Helped other staff with patient transfers by moving patients between departments.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Janitorial Worker
Rhode Island School Of Design, RISD
01.2006 - 04.2007
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Customer Service Representative
RUSCO Steel Co.
11.2002 - 08.2004
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
GED -
Mt. Pleasant High School
Providence, RI06.2010
Skills
- Customer Rapport
- City and Non-City Driving
- Vehicle Safety Checklist
- Vehicle Maintenance
- Mobility Assistance
- Patient Transport
Timeline
Transporter
Rhode Island Hospital
09.2023 - Current
Janitorial Worker
Rhode Island School Of Design, RISD
01.2006 - 04.2007
Customer Service Representative
RUSCO Steel Co.
11.2002 - 08.2004
GED -
Mt. Pleasant High School