Donnie Hall
Lincoln,RI
Summary
Friendly Transporter offering safe driving record and positive attitude. Promoting more than 5 years in customer service industry sector. Known for adaptability and resourcefulness. Adept individual with more than 1 year working as Transporter for hospital establishment. Determined and experienced in safety procedures and customer service.
Overview
21
21
years of professional experience
Work History
Transporter
Rhode Island Hospital
Providence, RI
09.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Helped other staff with patient transfers by moving patients between departments.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Janitorial Worker
Rhode Island School Of Design, RISD
Providence, RI
01.2006 - 04.2007
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Customer Service Representative
RUSCO Steel Co.
Cranston, RI
11.2002 - 08.2004
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
GED -
Mt. Pleasant High School
Providence, RI06.2010
Skills
- Customer Rapport
- City and Non-City Driving
- Vehicle Safety Checklist
- Vehicle Maintenance
- Mobility Assistance
- Patient Transport
Timeline
Transporter
Rhode Island Hospital
09.2023 - Current
Janitorial Worker
Rhode Island School Of Design, RISD
01.2006 - 04.2007
Customer Service Representative
RUSCO Steel Co.
11.2002 - 08.2004
GED -
Mt. Pleasant High School