- Auto Repair/Restoration
- I like working with my hands and fixing things
- Enjoy hobbies that combine physical activity with outdoor exploration
- I participate in a variety of outdoor recreational activities
- Outdoor Recreation
- Participate in competitive dirt bike racing as a recreational activity to maintain physical fitness
- Camping
Donnie Angelo Togno
Vineland,New Jersey
Summary
Dynamic shop assistant at DTM Power Sports, recognized for enhancing customer satisfaction through positive engagement and expert product knowledge. Proven ability to maintain safety and cleanliness standards while optimizing shop organization. Honesty and dependability fostered strong customer relationships, contributing to increased sales and a welcoming shopping environment.
Overview
1
1
year of professional experience
Work History
Shop Assistant
DTM Power Sports
222 Harding Highway
07.2024 - Current
- Maintained store cleanliness and safety standards to provide welcoming environment for customers.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to execute promotional displays, increasing product visibility.
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Collaborated with team members to achieve overall store goals and objectives.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Delsea Regional High School
242 Fries Mill Road Franklinville NJ 0832206-2025
Skills
- Positive customer engagement
- Safety and cleanliness standards
- Honest and dependable
- Friendly and helpful
Interests
Timeline
Shop Assistant
DTM Power Sports
07.2024 - Current
High School Diploma -
Delsea Regional High School