Donnisha Sutton
Brooklyn,NY
Summary
Dedicated team member with strong customer service and time management skills. Experienced in training new employees and maintaining a positive work environment. Ready to contribute to team success and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Team Member
Shake Shack
Brooklyn, New York
03.2024 - 07.2024
- Supported training of new team members on procedures and best practices.
- Welcomed customers upon entry to create a positive shopping experience. upon entering the store with friendly demeanor.
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Prepared and cooked menu items according to established recipes.
- Maintained cleanliness of kitchen equipment and workstations throughout shifts.
- Followed food safety guidelines to prevent contamination and ensure quality.
Floor Staff Member
GLIDE
Brooklyn, New York
11.2023 - 03.2024
- Organized practice sessions with a variety of drills designed to improve power skating skills.
- Collected and organized stray skates to maintain a safe and orderly skating area.
- Sorted and placed skates by size to facilitate quick access for users.
- Explained safety protocols and procedures related to ice skating activities.
- Verified waiver completion for all participating adults before sessions.
Team Member
Doughnuttery
Manhattan, New York
07.2023 - 11.2023
- Created fresh doughnuts with diverse flavors and toppings daily to enhance customer satisfaction.
- Assisted team members during busy shifts to meet high-volume demand during peak hours.
- Restocked supplies and ingredients to facilitate seamless daily operations.
- Operated cash registers to process payments from customers.
- Ensured cleanliness and organization across production areas to support efficient operations during shifts.
Education
High School Diploma -
East Brooklyn Community High School
Brooklyn, NY09-2026
Associate of Arts - Liberal Arts and Sciences
North Country Community College
Skills
- Cash handling
- POS systems
- Customer service
- Employee training
- Team collaboration
- Attention to detail
- Time management
- Conflict resolution
- Verbal and written communication
- Flexible schedule
- Willingness to learn
- Positive attitude
Timeline
Team Member
Shake Shack
03.2024 - 07.2024
Floor Staff Member
GLIDE
11.2023 - 03.2024
Team Member
Doughnuttery
07.2023 - 11.2023
High School Diploma -
East Brooklyn Community High School
Associate of Arts - Liberal Arts and Sciences
North Country Community College