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Summary
Work History
Overview
Education
Skills
References
Timeline
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Donnishi Stubblefield

Fort Worth,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Independent Contract Driver

Door Dash
San Francisco, CA
08.2023 - Current
  • Delivered goods to customers in a timely manner while ensuring safety and accuracy of items.
  • Organized paperwork related to deliveries, such as invoices and delivery forms.
  • Maintained vehicle log books for tracking of mileage, fuel consumption, and maintenance records.
  • Followed designated routes for each delivery, adhering to all traffic laws along the way.
  • Provided excellent customer service throughout the entire delivery process.
  • Responded promptly to requests from management or customers regarding changes in delivery schedule or other issues that may arise during the course of a shift.
  • Maintained safe driving habits to protect property and general public on roadways.

Self Employed

Stay At Home Mom
Arlington , TX
04.2018 - 08.2023
  • Honed time management skills through managing household tasks, appointments, and family schedules.
  • Expert multitasker adept at juggling numerous responsibilities, from preparing meals alongside aiding in school assignments to overseeing domestic duties.
  • Prioritized urgent matters over less critical ones as a mom.
  • Made quick decisions and adapted to changing circumstances in unpredictable situations.
  • Achieved effective communication by clearly expressing information, actively listening, and collaborating with colleagues and family members.
  • Utilized conflict resolution skills to effectively mediate conflicts between siblings, friends, and family members.
  • Managed household organization effectively to ensure smooth functioning of daily tasks such as meal planning, budgeting, and coordinating family events.
  • Demonstrated problem-solving abilities by creatively finding solutions to everyday challenges encountered by moms.
  • Negotiated with children to teach moms valuable negotiation skills in handling bedtime routines and conflict resolutions.
  • Adapted well to the challenges of motherhood, demonstrating resilience and adaptability.

Department Lead

Northern Tool & Equipment
Arlington, TX
07.2015 - 08.2018
  • Provide direction to associates as necessary to ensure appropriate workflow and to ensure the proper handling of all products
  • Aid management to assess associate staffing requirements and assignments
  • Operates cross-departmental and shifts to ensure all daily and company goals are met
  • Created Production/Operation planning for daily goals for department
  • Responsible for assigning work and ensuring consistent application of organization policies.

Shipping and Receiving Lead

Ecolab Food Safety
Fort Worth, TX
03.2007 - 06.2015
  • Coordinate work assignments, and monitor performances including daily performance measures, DIFOT and OS&D
  • Communicate with freight carriers including Saia, FedEx, UPS, ABF, Old Dominion, and R&L concerning all pick-up, deliveries, and OS&D issues
  • Assisted with department implantation of new software and picking process and increased turnaround process time for same-day order shipments.

Customer Service Representative

  • Handled all customer's order requests and inquiries for 30+ major companies all while utilizing computer systems including Microsoft Office, SAP, and company dedicated software
  • Contacted customer who have not ordered in 90+ days and worked to obtain re-orders
  • Processed returns, resolved billing issues, created price and freight quotes and researched customer accounts to resolve issues
  • Exceeded sales goal of more than $50,000 within the first month of promotion
  • Recognized for consistently exceeding sales goals.

Warehouse Senior Shipping Associate I, II, III

  • Picking, Packing, Inventory Replenishment, Less Than Truckload orders, Order Consolidation
  • Promoted multiple times due to outstanding performance.

Overview

17
17
years of professional experience

Education

Medical Assistant -

Brown Mackie
07.2015

High School Diploma -

Trimble Tech HS
05.1995

Skills

  • Goal Oriented
  • Microsoft Office
  • Customer Service
  • Scheduling
  • Organization
  • Self Motivation
  • Attention to Detail
  • Clear Communication
  • Time Management
  • Analytical Thinking
  • Fast Learner
  • Problem-solving abilities
  • Proper phone etiquette
  • Active Listening
  • Effective Communicator

References

References available upon request.

Timeline

Independent Contract Driver

Door Dash
08.2023 - Current

Self Employed

Stay At Home Mom
04.2018 - 08.2023

Department Lead

Northern Tool & Equipment
07.2015 - 08.2018

Shipping and Receiving Lead

Ecolab Food Safety
03.2007 - 06.2015

Customer Service Representative

Warehouse Senior Shipping Associate I, II, III

Medical Assistant -

Brown Mackie

High School Diploma -

Trimble Tech HS
Donnishi Stubblefield