Donnita Edwards
Chicago Heights,IL
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
Franciscan Village
01.2023 - Current
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Supported needs of 15+ residents under long-term care.
Cashier/Stock/Shoe Salesperson
Nordstrom
11.2014 - 12.2017
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly, maintaining professionalism and a focus on customer satisfaction.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
Environmental Service
Inspirational Cleaning
07.2012 - 05.2015
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
Education
Bachelor of Arts - Merchandising Management
IADT School of Design At Sanford Brown College
Chicago, IL07.2015
Skills
- Indirect Patient Care
- Observing Responses
- Patient Relations
- Patient-Focused Care
- Electronic Charting
- Reliable Team Player
- Adaptable
- Compassionate
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
Timeline
Certified Nursing Assistant (CNA)
Franciscan Village
01.2023 - Current
Cashier/Stock/Shoe Salesperson
Nordstrom
11.2014 - 12.2017
Environmental Service
Inspirational Cleaning
07.2012 - 05.2015
Bachelor of Arts - Merchandising Management
IADT School of Design At Sanford Brown College
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
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