Donovan Brown
Portsmouth,Virginia
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Service Technician
Priority Toyota Chesapeake
11.2022 - 06.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Car Wash Attendant
Green Clean Xpress Car Wash
05.2022 - 10.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Education
Associate of Applied Science - Automotive Mechanics
06.2024
High School Diploma -
01.2022
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Customer Service
- Valid Driver's License
- Mechanical abilities
Timeline
Service Technician - Priority Toyota Chesapeake
11.2022 - 06.2024
Car Wash Attendant - Green Clean Xpress Car Wash
05.2022 - 10.2022
Tidewater Community College - Associate of Applied Science, Automotive Mechanics
I.C. Norcom High School - High School Diploma,
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