DONOVAN DUELLY
Snowmass Village,USA
Summary
Operations leader with 5+ years of progressive growth within luxury hospitality environments, including CoralTree Hospitality and Hyatt-managed properties. Proven track record of stepping into new roles and delivering results, with a focus on owner relationships, service consistency, and cross-department coordination in a high-touch condominium environment. Experienced in team leadership, operational management, and supporting financial and systems-based processes, with a strong property-level perspective.
Overview
4
4
years of professional experience
Work History
Housekeeping Manager
CoralTree Hospitality
Snowmass Village, CO
09.2024 - Current
- Build and maintain strong relationships with property owners, delivering personalized service while managing unit-specific expectations
- Lead daily housekeeping operations, ensuring unit readiness, quality standards, and alignment with Front Desk and Maintenance teams
- Manage high-volume turnover days, balancing staffing, quality, and efficiency in a fast-paced environment
- Coordinate across departments to ensure seamless guest and owner experiences, with a clear understanding of how operations intersect
- Manage vendor invoices and labor tracking, ensuring accurate coding and alignment with budgets
RESTAURANT MANAGER
The Artisan Restaurant - CoralTree Hospitality
Snowmass Village, Colorado
10.2023 - Current
- Provided leadership by setting clear expectations, driving accountability, and delivering constructive feedback to improve team performance
- Recruited, trained, scheduled, and supervised staff, building a reliable and performance-driven team
- Managed day-to-day restaurant operations to maintain service quality, efficiency, and guest experience
- Ensured compliance with all federal, state, and local regulations related to food safety, sanitation, and labor practices
ASSISTANT RESTAURANT MANAGER
The Artisan Restaurant - Hyatt Hotel Corporation
Snowmass Village, Colorado
11.2021 - 10.2023
- Promoted from server to Assistant Manager within three months based on strong performance and leadership potential
- Managed restaurant billing processes, ensuring accurate coding and allocation across appropriate accounts
- Scheduled and directed staff in daily operations, optimizing productivity, service flow, and guest experience
- Addressed customer and ownership concerns and resolved conflicts professionally, maintaining a positive, controlled service environment
OUTLETS MANAGER - TASK FORCE
Hyatt Hotel Corporation
San Fransisco, California
10.2022 - 11.2022
- Selected for a short-term task force assignment, supporting daily operations across multiple outlets (Market, Eclipse Kitchen & Bar, Regency Club)
- Supported large-scale banquet operations for high-profile corporate clients, contributing to successful event execution and guest satisfaction
- Developed and promoted weekly cocktail features to drive guest engagement and outlet revenue
Education
Bachelor of Science - Hospitality, Tourism, and Event Management
Stockton University
Atlantic City, New Jersey05-2021
Skills
- Owner Relations & High-Touch Service
- Cross-Department Coordination (Housekeeping, Front Desk, Maintenance)
- Team Leadership & Development
- Operational Planning & Workflow Management
- Labor & Cost Management
- Systems: Breezeway, Track PMS, POS Platforms (Toast, Oracle Micros, Aloha, Clover)
Timeline
Housekeeping Manager
CoralTree Hospitality
09.2024 - Current
RESTAURANT MANAGER
The Artisan Restaurant - CoralTree Hospitality
10.2023 - Current
OUTLETS MANAGER - TASK FORCE
Hyatt Hotel Corporation
10.2022 - 11.2022
ASSISTANT RESTAURANT MANAGER
The Artisan Restaurant - Hyatt Hotel Corporation
11.2021 - 10.2023
Bachelor of Science - Hospitality, Tourism, and Event Management
Stockton University