Gaven Field
Sevierville
Summary
Dynamic Housekeeping Manager at Parkside Resorts with a proven track record in enhancing operational efficiency and guest satisfaction. Skilled in inventory management and team leadership, I excel in fostering client relationships and delivering exceptional service. Completed Kaplan Pre-Licensing Courses, equipping me with a strong foundation in real estate transactions.
Overview
3
3
years of professional experience
Work History
Housekeeping Manager
Parkside Resorts
Pigeon Forge, TN
10.2024 - Current
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained staff on effective cleaning techniques and safety protocols.
- Implemented inventory management system for cleaning supplies and equipment.
- Conducted regular inspections to maintain high standards of cleanliness.
- Developed schedules for housekeeping team to optimize workflow efficiency.
- Worked with front desk to respond promptly to all guest requests.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
Food and Beverage Attendant
Ripken Experience
Pigeon Forge, TN
06.2023 - 05.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage inventory, maintaining optimal stock levels and minimizing waste.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Trained new employees on service protocols, enhancing team productivity and efficiency.
Education
Certificate of Completion - Real Estate Affiliate Broker Pre-Licensing Courses
Kaplan
Remote01.2025
High School Diploma -
Sevier County High School
Sevierville05.2024
Skills
Transitioning to Real Estate with Kaplan Pre-Licensing Courses completed – strong foundation in property transactions, market knowledge, and client advocacy
Proven leadership managing high-volume operations and teams of 8–12 staff in hospitality
Demonstrated excellence in customer service and client relationship building, resulting in high satisfaction and repeat business
Highly organized with advanced skills in Microsoft Excel, Outlook, scheduling, and inventory management
Track record of improving efficiency, reducing costs, and resolving issues quickly in fast-paced environments
Detail-oriented professional committed to delivering exceptional service and building long-term client t
Timeline
Housekeeping Manager
Parkside Resorts
10.2024 - Current
Food and Beverage Attendant
Ripken Experience
06.2023 - 05.2025
Certificate of Completion - Real Estate Affiliate Broker Pre-Licensing Courses
Kaplan
High School Diploma -
Sevier County High School