Donovan Francis
Bridgeport,CT
Overview
3
3
years of professional experience
Work History
Psychiatrist technician
Stamford Health
Stamford, Connecticut
10.2024 - Current
- Conducted patient assessments to gather relevant psychological and medical histories.
- Documented patient interactions and treatments in electronic health records systems.
- Participated in case conferences to discuss complex patient cases with colleagues.
- Maintained confidentiality and adhered to ethical standards in all patient interactions.
- Collaborated with nurses, doctors, social workers, and psychologist to discuss treatment plans and progress.
- Provided crisis intervention services in emergency situations.
- Worked directly with patients suffering from range of mental health problems and provided good standard of practice care.
- Followed safety protocols to maintain a secure work environment for all staff.
- Educated patients on mental health conditions and coping strategies for improvement.
Program Supervisor
Mental Health Connecticut
Bridgeport, Connecticut
05.2022 - 12.2023
- Supervised program staff to ensure compliance with mental health standards.
- Managed client intake processes to facilitate timely service delivery.
- Conducted regular team meetings to discuss challenges and share best practices.
- Collaborated with community partners to promote mental health resources and services.
- Evaluated program effectiveness through feedback and participant assessments.
- Conducted annual performance reviews of staff members.
- Partnered with program management on recommendations, process improvements, and corrective action plans.
- Coached staff members on how best to use available resources effectively.
- Resolved conflicts between staff members in a professional manner.
- Managed day-to-day residential services, met individual transportation needs and maintained safe and high-quality home environments.
- Maintained accurate records of program activities and results.
- Facilitated team meetings to discuss progress on projects and initiatives.
- Attended conferences related to program topics or goals.
- Delegated tasks to staff and volunteers during organized events.
- Led team meetings to communicate updates, gather feedback, and align on goals.
- Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.
Education
GED -
Bronx
The Bronx, NY02-1995
Skills
- Patient assessment
- Electronic health records
- Crisis intervention
- Treatment planning
- Ethical standards
- Mental health advocacy
Timeline
Psychiatrist technician
Stamford Health
10.2024 - Current
Program Supervisor
Mental Health Connecticut
05.2022 - 12.2023
GED -
Bronx