Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Hunter

Laguna Niguel,California

Summary

Dynamic digital marketing business owner with a solid background in restaurant serving, offering several years of experience in providing top-tier customer service in fast-paced, high-pressure dining environments. Adept at multitasking, handling diverse customer needs, and creating memorable dining experiences that drive customer satisfaction and loyalty. This customer-first mindset translates into crafting tailored digital marketing campaigns, leveraging expertise in Google Ads, keyword analysis, and campaign management. Combines a deep understanding of customer behavior from years in the service industry with strategic marketing skills to deliver impactful results for clients.

Overview

3
3
years of professional experience

Work History

Online Business Owner

Don Media
Laguna Niguel, California
07.2022 - Current
  • Proposed online or multiple-sales-channel campaigns to marketing executives.
  • Utilized CRM tools to segment audiences and personalize digital marketing messages.
  • Analyzed customer feedback from surveys or focus groups to identify areas of improvement.
  • Utilized SEO best practices to increase website visibility and organic search rankings.

Banquet Server

Arroyo Trabuco Golf Club
Mission Viejo, California
01.2022 - Current
  • Upheld exceptional food, beverage, and service standards to surpass customer expectations.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Server

Brio Italian Grill
Irvine, California
01.2023 - 12.2023
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Presented menus and answered questions regarding items.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to a high volume of daily customers.
  • Provided excellent customer service to ensure satisfaction.

Education

Bachelor of Arts - Business Marketing, Minor Finance

Cal Poly Pomona
Pomona
06-2025

Skills

  • Problem-solving
  • Relationship building
  • Quality improvement
  • Flexible schedule
  • Excellent communication
  • Supervision and leadership
  • Decision-making
  • Attention to detail

Timeline

Server

Brio Italian Grill
01.2023 - 12.2023

Online Business Owner

Don Media
07.2022 - Current

Banquet Server

Arroyo Trabuco Golf Club
01.2022 - Current

Bachelor of Arts - Business Marketing, Minor Finance

Cal Poly Pomona
Donovan Hunter