Donovan Latuche
Richmond,VA
Summary
Proactive associate with a background in training new staff and enhancing operational workflows. Skilled in coordinating dock operations to meet critical deadlines, fostering team collaboration, and driving customer satisfaction through effective problem resolution.
Overview
4
4
years of professional experience
Work History
FC Associate L1
Amazon
Richmond, VA
03.2025 - Current
Learning Ambassador
- Assisted in training new associates on standard operating procedures and safety guidelines.
Shipclerk
- Coordinated outbound dock operations and trailer movement to meet Critical Pull Times (CPTs) and customer delivery expectations
- Communicated with operations, and TOM Team to resolve barriers.
- Monitored outbound flow, shipment accuracy, and dock utilization to maintain operational efficiency
- Supported safety standards and standard work compliance during trailer loading and dock operations
- Assisted leadership in prioritizing workflow and directing associates during high-volume periods
- Troubleshot operational issues impacting outbound performance and escalated risks when necessary
Misc
- Trained in Problem Solve and GTDR.
Technical Director
Wicked Gaming LLC
Remote
02.2022 - 12.2024
- Developed and implemented innovative gaming systems to enhance user engagement and retention.
- Streamlined project workflows through effective resource allocation and task prioritization.
- Increased customer satisfaction, addressing technical issues swiftly and effectively.
Education
High School Diploma -
Lloyd C. Bird High School
Chesterfield, VASkills
- Strong technical background
- Ability to troubleshoot problems
- Willingness to learn, and train others
- Knowledgeable in Microsoft products such as Word, Excel, etc
Timeline
FC Associate L1
Amazon
03.2025 - Current
Technical Director
Wicked Gaming LLC
02.2022 - 12.2024
High School Diploma -
Lloyd C. Bird High School