Donovan Lecky
Clearfield,PA
Summary
Ambitious in any field of work I am thrown in, I work vigorously to complete my task at hand and to get work complete. Im honest, and trustworthy when I work. Hardly, if ever calling off. I also pick up new skills tremendously fast and do everything in my power to make sure they're done correctly and promptly. I'm upbeat and work well with peers, and treat them as a team as we're all working to a common goal. I'm available to work anytime and am passionate about my work.
Overview
4
4
years of professional experience
Work History
Resturaunt Server
Bucks Pizza
Clearfield, PA
11.2021 - Current
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items and recorded order information.
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Resturaunt Cook
State Burger Co
Bellefonte, PA
10.2018 - 10.2020
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Gas Station Cashier
Lykens Market
Bellefonte, PA
01.2016 - 07.2017
- Monitored self-checkout systems and provided assistance or intervention where required.
- Confirmed stock levels and expiration dates of merchandise.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Answered phone calls and returned voicemails.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
- Arrived on time and dressed professionally in clean company uniform.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Bellefonte Area High School
Bellefonte, PA06.2019
Skills
- Relationship Building
- Able to Lift 60 Pounds
- Specials Promotion and Upselling
- Special Requests and Substitutions
- Warm and Friendly
- Workflow Coordination
- High Energy and Stamina
- Cool Under Pressure
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- Decision Making
Accomplishments
- Supervised team of 8 staff members.
- Graduated highschool with honors
Timeline
Resturaunt Server
Bucks Pizza
11.2021 - Current
Resturaunt Cook
State Burger Co
10.2018 - 10.2020
Gas Station Cashier
Lykens Market
01.2016 - 07.2017
High School Diploma -
Bellefonte Area High School