Summary
Overview
Work History
Education
Skills
Work History
Reading
Play video games and play basketball
Timeline
Generic

Donovan Lee

Glen Burnie,MD

Summary

Proven Front of House Team Member at Chick-fil-A, adept in enhancing customer satisfaction and maintaining a welcoming atmosphere. Skilled in greeting guests and money handling, I excel in multitasking and fostering team-oriented atmospheres. Demonstrated ability to make emotional connections with guests, significantly contributing to the restaurant's vision and values.

Overview

1
1
year of professional experience

Work History

Front of House Team Member

Chick-fil-A
09.2023 - 06.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Helped guests at tables when in need of assistance.
  • Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
  • Make Emotional Connections with Guests
  • Honor and encourage others to follow the vision and values of the Restaurant
  • Communicate effectively with guests and Team Members
  • Multitask quickly, yet thoroughly
  • Adhere to Chick-fil-A rules and dress code at all times

Education

High School Diploma -

Glen Burnie High School
Glen Burnie, MD
06.2025

Skills

  • Greeting guests
  • Order Taking
  • Cleanliness
  • Money Handling

Work History

General Counselor 06/2024 to 08/2024

Camp Lakota, Wurtsboro, NY

  • Counselor is responsible for the health, hygiene, and safety of the campers in his/her bunk.
  • Cleanliness and neatness are the responsibility of the counselor.
  • Through my good example and leadership, the campers share in the care of every bunk.
  • Counselor guides and supervise, and must be enthusiastic, patient, and self-controlled. A sense of humor is essential.
  • A counselor has numerous other unlimited duties that are associated with the camp that leaves a life long impression with the campers.









Reading

I like to read fiction books and the Bible. I enjoy reading Jeff Kinney's Diary of a Wimpy Kid series.

Play video games and play basketball

I enjoy playing video games and playing basketball. After school this gives me an outlet to relax my mind and exercise my body.

Timeline

Front of House Team Member

Chick-fil-A
09.2023 - 06.2024

High School Diploma -

Glen Burnie High School

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Donovan Lee