Donovan Marrogy
West Bloomfield Township,MI
Summary
Motivated professional offering proficiency in data entry combined with analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems.
Overview
3
3
years of professional experience
Work History
Host
Prime 29 Steakhouse
10.2021 - Current
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assisted managers with quickly resolving service- and food-related issues.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Data Entry Specialist
Northwest Labs
11.2020 - 04.2021
- Compiled data and reviewed information for the COVID-19 lab for accuracy prior to input.
- Corrected data entry errors to prevent duplication or data degradation.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Reviewed completed work for compliance with regulations.
- Managed documents, such as insurance information, patient information, vile information, by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Education
Associate of Science - Pharmacy (Pre-Pharmacy)
Oakland Community College
Farmington Hills, MIHigh School Diploma -
Farmington High School
Farmington, MI06.2022
Skills
- PPE Guideline Compliance
- Data Input
- Spreadsheet Management
- Data Verification
- Word Processing
- Efficient Data Entry
- Menu Coordination
- Table Assignment Management
- Document Management and Storage
- Time Management
- Multi-Line Telephone Systems
- Energetic and Outgoing
- Microsoft Excel
Website Building
Website construction and development.
Timeline
Host
Prime 29 Steakhouse
10.2021 - Current
Data Entry Specialist
Northwest Labs
11.2020 - 04.2021
Associate of Science - Pharmacy (Pre-Pharmacy)
Oakland Community College
High School Diploma -
Farmington High School
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