Donovan Marshall
JACKSONVILLE,FL
Summary
Dedicated automotive technician with several years in service and repair who’s still ready to learn more in the automotive and diesel fields. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Automotive Technician
Tires Plus Automotive
JACKSONVILLE, FL
07.2022 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, including oil changes and tire rotations.
- Repaired electrical systems, including batteries, starters, and alternators.
- Diagnosed and repaired A/C systems on vehicles.
- Performed maintenance on brake systems, including: Electronic brakes and van/heavy duty brakes.
- Repaired suspension on vehicles including alignments, shocks and struts.
- Collaborated with team members to streamline workflow and enhance service delivery.
- Attended technical training courses when available to increase knowledge base.
- Educated customers on vehicle care and maintenance, fostering informed decision-making.
- Maintained clean, organized workspaces to uphold safety standards and optimize operational efficiency.
- Assisted in training new technicians on shop procedures and best practices.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Replaced defective coolant systems to ensure proper vehicle operation.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
Amazon Associate
Amazon
JACKSONVILLE, FL
10.2019 - 07.2022
- Maintained accurate inventory records using Amazon's warehouse management system.
- Processed incoming orders efficiently to ensure timely fulfillment.
- Monitored stock levels and coordinated restocking efforts as needed.
- Implemented best practices for handling returns and exchanges effectively.
- Collaborated with team members to optimize workflow and improve productivity.
- Communicated with management regarding inventory discrepancies and issues.
- Ensured compliance with safety regulations and company policies consistently.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Secured items in truck by strapping over protective padding.
Education
Certified Diesel Mechanic - Diesel Program
Jtech (Jones Technical Institute)
Jacksonville, FL 08.2020 - 07.2022
Skills
- Engine diagnostics
- A/C troubleshooting
- Electrical experience
- Electrical system repair
- Brake inspection
- Brake system expertise
- Brake system knowledge
- Suspension repair
- Wheel Alignment experience
- Diagnostic testing
- Diagnosis and repairs
- Preventive maintenance services
- Tire replacement
- Oil change services
- Parts replacement
- Drivetrain and axle installation
- Exhaust systems
- Emissions control
- Coolant flushes
- Glass replacement
- Detecting refrigerant leaks
- Vehicle inspection
- Courtesy inspection
- Technical training
- Workflow optimization
- Bay management
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Multitasking
- Effective communication
- Written communication
- OSHA regulation compliance
- Customer education
- Safety compliance
- OSHA regulation compliance
- Physical stamina
- Alignment experience
Affiliations
- Tinker with electronics.
- Fix up old cars.
- Work out at a gym.
- Tinker with my car.
- Jogging with friends.
Timeline
Automotive Technician
Tires Plus Automotive
07.2022 - Current
Certified Diesel Mechanic - Diesel Program
Jtech (Jones Technical Institute)
08.2020 - 07.2022
Amazon Associate
Amazon
10.2019 - 07.2022