Dynamic restaurant worker with proven expertise at Attend the Phone, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through efficient order accuracy and maintaining high sanitation standards. Adaptable and resilient, consistently ensuring a clean dining environment while managing inventory effectively.
Work History
Restaurant Worker
Attend the Phone, Pack up Orders , Clean up ,
11.2024 - 02.2025
Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
Greeted customers at front counter to answer questions and input meal orders into POS system.
Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
Assembled salad bases ahead of peak times and placed in refrigeration unit.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed health, safety and sanitation guidelines while preparing and serving food.
Managed inventory and ordered food and supplies to maintain adequate stock.
Education
Franklin High School
Maryland
Skills
Cleanliness and hygiene
Cash handling proficiency
Adaptability and resilience
Food safety
Order taking accuracy
Table setting expertise
Menu memorization
Sanitation standards compliance
Customer service
Food prep
Allergy awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Worker
Attend the Phone, Pack up Orders , Clean up ,
11.2024 - 02.2025
Franklin High School
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