DONOVAN MUKORA
Woodinville,WA
Summary
Dedicated professional with a strong background in helping with customer orders, cooking, and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual, and hardworking with excellent people skills.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Service Deli Clerk
Haggen Food & Pharmacy
Woodinville, Washington
01.2025 - Current
- Assisted customers with deli orders, product inquiries, and special requests, ensuring a positive shopping experience.
- Resolved customer issues by assessing needs and providing prompt solutions, contributing to improved customer satisfaction.
- Followed food safety rules while handling ready-to-eat meats and salads.
- Prepared sliced meats, cheeses, and specialty items for Haggen Food & Pharmacy deli counter.
- Wrapped, labeled, and dated prepared foods for refrigerated storage.
- Cleaned slicers, counters, trays, and service areas throughout each shift.
- Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
- Fielded telephone inquiries about menu items and services, providing accurate information to support informed customer decisions.
Package Handler
FedEx
07.2021 - 03.2022
- Recording crucial package information for drivers and internal systems
- Organized work area inside trucks and outside to streamline operations
- Tracked package assignments to specific work areas for efficient workflow
- Decided optimal placement and timing for moving packages on the belt to maintain flow
- Organization efficiency for tracking down specific packages if managers require them
- There are many variables so it is crucial to be flexible and quickly shift gears to take on more work
- Planned and prioritized tasks to enhance productivity during peak shifts
- Always being aware of the safety guidelines and acting accordingly
Team Member
Jersey Mike's Subs
10.2019 - 01.2020
- Engaged with customers to identify preferences and enhance satisfaction
- Prepared customized sandwiches to meet specific customer orders
- Operated cash register to process transactions accurately and efficiently
- Restocked supplies to ensure availability for operations
- Cleaned bathrooms to maintain hygiene standards
- Cleaning my workstation
Clerk
Fred Meyer
06.2019 - 09.2019
- Assisted customers with inquiries and needs, while improving overall shopping experience.
- Transported shopping carts to designated areas, enhancing customer convenience.
- Resupplying check stands and desks
- Cleaning lobby entrances
- Cleaning bathrooms, break rooms, and any spills
- Disposed of waste materials to ensure a tidy and hygienic environment.
- Documented completed tasks to ensure transparency of work performed.
Audio Visual Technician
Overlake Christian Church
04.2012 - 07.2015
- Set up stage equipment for events, ensuring optimal functionality
- Prepared for rehearsals, delivering adjustments and feedback to optimize performance
- Coordinated service flow to enhance efficiency and satisfaction
- Designed graphics for service to enhance visual communication
Education
High School Diploma -
Bothell High School
Bothell, WA07-2018
Skills
- Customer Service
- Product Knowledge
- Food Presentation
- Safety standards
- Inventory management
- Troubleshooting
- Organizational skills
- Microsoft Office
- Team Management
- Leadership
- Collaboration Skills
- Clear Communication
- Communication skills
Certification
- Food Handler's License
Timeline
Service Deli Clerk
Haggen Food & Pharmacy
01.2025 - Current
Package Handler
FedEx
07.2021 - 03.2022
Team Member
Jersey Mike's Subs
10.2019 - 01.2020
Clerk
Fred Meyer
06.2019 - 09.2019
Audio Visual Technician
Overlake Christian Church
04.2012 - 07.2015
High School Diploma -
Bothell High School