Donovan Peterson
Lafayette,LA
Summary
Reliable operations professional with experience supporting daily shift coverage, coordinating staff assignments, and maintaining clean, safe work areas. Skilled in communication, attention to detail, and resolving issues quickly to support smooth healthcare operations. Strong focus on teamwork, policy enforcement, and incident reporting.
Overview
9
9
years of professional experience
Work History
Zone Leader
Opelousas General Health System
Opelousas, Louisiana
2020.05 - Current
- Maintained daily operations of assigned zone, ensuring compliance with safety regulations and customer service standards.
- Supported zone operations across patient care areas within the health system.
- Assisted with staff assignments during daily shift coverage.
- Checked safety and cleanliness standards throughout assigned zones.
- Communicated workflow needs with nursing teams and department leaders.
- Inspected equipment, supplies, and work areas for readiness
- Organized daily tasks to support smooth operations across Opelousas General Health System
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Evaluated employee performance on an ongoing basis through observation and feedback sessions.
- Identified training needs among staff members and developed appropriate programs accordingly.
- Assisted in the development and implementation of new policies to improve operational efficiency.
- Managed workflow processes by delegating tasks among team members according to individual strengths.
- Monitored employee attendance records to ensure adherence to company policy.
- Provided guidance and direction to subordinate staff in order to meet departmental objectives.
- Conducted weekly meetings with staff to review goals, discuss challenges, and provide feedback on performance.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Documented incidents and escalated issues through hospital reporting channels
- Created detailed reports outlining progress made towards achieving business objectives.
Tank Cleaner
PMI
Port Fourchon, LA
2018.10 - 2019.05
- Cleaned storage tanks following PMI safety and sanitation procedures
- Removed sludge, residue, and debris from tank interiors at PMI
- Inspected tank surfaces for corrosion, damage, and contamination at PMI
- Removed built-up sludge from the bottom of storage tanks using vacuum trucks or manual methods.
- Emptied tanks by efficiently pumping liquids into designated containers for proper disposal or recycling, supporting environmental compliance.
- Cleaned and maintained tank interiors, exteriors, and associated components according to established procedures.
- Utilized appropriate chemicals and solvents to remove deposits from tank walls and floors.
- Operated pressure washers to clean interior surfaces of tanks using approved detergents.
- Prepared cleaning tools, hoses, and protective equipment for PMI assignments
- Followed confined space entry rules during PMI tank cleaning operations
- Monitored ventilation and chemical use during PMI cleaning tasks
- Performed safety checks on equipment prior to use in accordance with company guidelines.
- Inspected tanks for signs of damage or wear before commencing cleaning operations.
- Monitored levels of liquid in storage tanks and reported any discrepancies to a supervisor.
- Documented cleaning activities and safety checks for PMI supervisors
- Maintained detailed records of cleaning activities, documenting locations, dates, and tank types for compliance and review.
- Maintained a clean working environment at all times by adhering strictly to company housekeeping policies.
- Participated in training sessions conducted by supervisors on topics such as safety procedures and environmental regulations pertaining to tank cleaning operations.
- Adhered to all safety regulations when handling hazardous materials.
- Sanitized frequently used areas and equipment with approved cleaning supplies.
Fire Watcher
Apache Industry
Westlake, Louisiana
2018.06 - 2018.10
- Monitored hot work areas for Apache Industries during welding and cutting operations.
- Monitored for sparks, smoke, and heat near flammable materials during operations.
- Alerted welders, supervisors, and nearby crews to fire hazards, ensuring awareness and safety during operations.
- Evaluated work areas for actual and potential fire hazards, contributing to a safer industrial environment.
- Inspected gas lines, tools, and combustible storage for potential safety risks.
- Inspected fire extinguishers, hoses, and alarms before industrial work started.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Documented fire watch rounds and identified hazards, facilitating effective shift handoffs and safety continuity.
- Enforced no-smoking rules across Apache Industry work zones.
- Responded to smoke or flame alerts with emergency fire control procedures.
- Ensured that exit routes were clear at all times during an emergency situation.
- Warned other personnel of danger or to evacuate by using, using verbal or other prearranged methods of communication.
- Identified unsafe conditions or practices that may lead to a hazardous situation involving possible fires or explosions.
Associate
Walmart
Opelousas, La
2017.05 - 2018.06
- Processed Walmart register transactions ensuring accurate cash handling and customer satisfaction.
- Resolved Walmart customer concerns with courteous service and clear communication.
- Provided customer service support for inquiries, complaints, and returns.
- Built customer relationships through friendly service and effective communication.
- Assisted customers with selecting items and answering questions about products.
- Handled Walmart returns and exchanges following store procedures.
- Assisted Walmart customers with product locations and store questions.
- Stocked Walmart shelves and maintained organized merchandise displays.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Sorted incoming freight for efficient stock placement on sales floor. and prepared merchandise for floor placement.
- Supported Walmart inventory checks and backroom replenishment tasks.
- Maintained Walmart aisles, signage, and clean sales areas.
- Trained new associates on store policies and customer service techniques. on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Handled incoming calls from customers regarding orders or other inquiries.
- Operated equipment such as scanners and scales correctly during the checkout process.
Education
GED -
St. Landry Accelerated Transition School (SLATS)
Opelousas, LA2014-05
Skills
- Safety compliance
- Incident reporting
- Equipment inspection
- Patient flow coordination
- Shift scheduling
- Workforce coordination
- Staff supervision
- Team leadership
- Policy enforcement
- Inventory control
- Customer service
- Effective communication
- Written communication
- Interpersonal communication
- Conflict resolution
- Problem solving
- Time management abilities
- Task prioritization
- Shift adaptability
- Initiative taking
- Multitasking capacity
- Attention to detail
- Safety and cleanliness standards
Timeline
Zone Leader
Opelousas General Health System
2020.05 - Current
Tank Cleaner
PMI
2018.10 - 2019.05
Fire Watcher
Apache Industry
2018.06 - 2018.10
Associate
Walmart
2017.05 - 2018.06
GED -
St. Landry Accelerated Transition School (SLATS)