Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Refugio

Terre Haute,Indiana

Summary

Experienced with team leadership, customer service, and operational management. Utilizes strong problem-solving skills to maintain high standards and address issues promptly. Track record of fostering collaborative environment, ensuring efficient and effective operations

Overview

5
5
years of professional experience

Work History

Delivery Driver

DoorDash
08.2023 - 08.2025
  • Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
  • Managed navigation routes efficiently, optimizing delivery times and minimizing fuel costs.
  • Communicated effectively with customers to confirm order details and address concerns promptly.
  • Maintained vehicle cleanliness and functionality, adhering to safety standards for transportation.

Manager on Duty

Mountain Creek Water Park
05.2024 - 08.2024
  • Supervised daily operations to ensure guest safety and satisfaction.
  • Trained and mentored team members on park policies and emergency procedures.
  • Coordinated staff scheduling to optimize coverage during peak hours.
  • Implemented process improvements that enhanced operational efficiency.

Pizza Cook

Brozinni's Pizzeria
05.2023 - 05.2024
  • Prepared pizza dough and toppings according to standard recipes and quality guidelines
  • Operated commercial kitchen equipment, ensuring adherence to safety and sanitation practices
  • Assisted in maintaining inventory levels of ingredients and supplies for timely food preparation
  • Collaborated with team members to ensure efficient order processing during peak hours

Line Cook

Big Mouth Biscuit
12.2021 - 10.2022
  • Prepared and cooked high-quality dishes in fast-paced kitchen environment.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Assisted in inventory management by tracking ingredient supplies and notifying shortages.
  • Collaborated with team members to execute timely meal service during peak hours.

Banquet Server

Idle Creek Banquet Center
07.2020 - 08.2021
  • Provided exceptional customer service to ensure guest satisfaction during events.
  • Set up and arranged banquet tables according to event specifications.
  • Assisted in serving food and beverages efficiently during large gatherings.
  • Maintained cleanliness and organization in dining areas throughout events.

Education

Bachelor of Science - Geography & Sustainability

Indiana State University
Terre Haute, IN
12-2026

AGS - General Studies

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2024

Skills

  • Customer service focus
  • Staff training and development
  • Scheduling proficiency
  • Food Preparation & Safety
  • Time Management
  • Sanitation & Organization
  • Event Setup & Support
  • Problem-solving
  • Adaptive to Environment

Timeline

Manager on Duty

Mountain Creek Water Park
05.2024 - 08.2024

Delivery Driver

DoorDash
08.2023 - 08.2025

Pizza Cook

Brozinni's Pizzeria
05.2023 - 05.2024

Line Cook

Big Mouth Biscuit
12.2021 - 10.2022

Banquet Server

Idle Creek Banquet Center
07.2020 - 08.2021

Bachelor of Science - Geography & Sustainability

Indiana State University

AGS - General Studies

Ivy Tech Community College of Indiana
Donovan Refugio