Donovan Tran
Army
Tacoma,WA
6
years of professional experience
Adaptable and detail-oriented professional with experience supporting communications equipment and maintaining accountability for critical assets. Skilled in collaboration, multitasking, and problem-solving. Focused on keeping systems organized, dependable, and ready to support operational goals.
Work History
25U Signal Support Systems Specialist
3 Years 10 Months- Performed software updates on communications devices, minimizing downtime due to outdated technology.
- Maintained accountability for assigned vehicles and equipment, safeguarding valuable assets critical to mission success.
- Served as subject matter expert on signal support systems within the unit, offering guidance on best practices when consulted.
- Contributed to the overall success of the unit by maintaining communication systems that enabled seamless coordination and information sharing between team members.
- Documented maintenance actions, system status, and repair needs for accurate equipment tracking.
- Coordinated signal support tasks to align communications infrastructure with operational requirements.
Front of House Team Member
2 Months- Greeted guests promptly and delivered friendly service aligned with Chick-fil-A hospitality standards.
- Restocked condiments, packaging, and front-line supplies to keep service areas ready.
- Maintained clean dining, lobby, and service stations while following food safety procedures.
- Collaborated with team members to resolve guest needs and keep operations running smoothly.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
Education
High School Diploma
Skills
Signal intelligence
Communication systems management
Equipment calibration
Problem-solving
Attention to detail
Reliability
Adaptability and flexibility
Multitasking
Teamwork and collaboration
Timeline
25U Signal Support Systems Specialist
Army
08.2020 - 06.2024Read More
Front of House Team Member
Chick-fil-A
06.2018 - 08.2018Read More
Lincoln High School
High School Diploma
Read More
Army Achievement Medal
Earned while serving as a 25U under the 170th MP Company.