DONOVAN UMAGUING
PASADENA
Summary
Adaptable individual with a background in customer service and volunteer training. Known for having a positive attitude and flexibility, contributing to enhanced team performance and a positive customer experience.
Overview
4
4
years of professional experience
Work History
Team Member
Cava Grill
Pasadena, CA
02.2026 - 05.2026
- Provided exceptional customer service by engaging with guests and addressing inquiries promptly.
- Collaborated with team members to ensure efficient food preparation and presentation standards.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Executed daily tasks while adapting quickly to changing priorities during peak hours.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Fostered a positive atmosphere through teamwork and effective communication among coworkers.
- Learned all required tasks quickly to maximize performance.
Volunteer
Dragon Kim Foundation
Duarte, CA
10.2022 - 12.2024
- Developed educational materials to support program objectives, ensuring clarity and accessibility for diverse audiences.
- Facilitated volunteer training sessions, improving team efficiency and fostering a collaborative environment.
- Helped facilitate lessons for guitar along with violin
Education
Associate of Science - Kinesiology
Pasadena City College
Pasadena, CA06-2028
High School Diploma -
California School of The Arts - San Gabriel Valley
Duarte, CA05-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Cash handling
- Flexible schedule
- Money handling
- Heavy lifting
- Order preparation
- Lift over 315 pounds
Timeline
Team Member
Cava Grill
02.2026 - 05.2026
Volunteer
Dragon Kim Foundation
10.2022 - 12.2024
Associate of Science - Kinesiology
Pasadena City College
High School Diploma -
California School of The Arts - San Gabriel Valley