DONOVAN WORTHY
Logan Township,New Jersey
Summary
To obtain an entry-level position with potential for benefits and advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Wawa
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Customer Service Associate
Heritages
10.2023 - 07.2024
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Cashier/Customer Service Associate
ACME MARKETS
07.2021 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - RADIO-TV MEDIA SPORTS COMMUNICATION
ROWAN UNIVERSITY
GLASSBORO, New Jersey06.2026
No Degree - Sports Communication
KINGSWAY REGIONAL HIGH SCHOOL
WOOLWICH TWP, New Jersey06.2026
Skills
- Basic Computer Skills
- Social Media
- Google Sheets
- Problem-Solving
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Dependable and Responsible
- Flexible and Adaptable
- Problem Resolution
- Verbal Communication
References
Available Upon Request
Activities
Cinema Workshop. Rowan Sports. Sports broadcasting club.
Timeline
Customer Service Associate
Wawa
07.2024 - Current
Customer Service Associate
Heritages
10.2023 - 07.2024
Cashier/Customer Service Associate
ACME MARKETS
07.2021 - 08.2023
No Degree - RADIO-TV MEDIA SPORTS COMMUNICATION
ROWAN UNIVERSITY
No Degree - Sports Communication
KINGSWAY REGIONAL HIGH SCHOOL
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