Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Donovan Snyder

Spokane,WA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

Overview

8
8
years of professional experience

Work History

General Manager

Kush 21
08.2022 - Current
  • Budtender for first 3 months then was quickly promoted to shift lead position
  • While under lead position, was trained on Greenbits system and learned how to properly organize inventory as well as add and remove necessary items from system
  • Heard customer complaints and issues on shift, worked with customer and coworkers to resolve issues promptly
  • Kept till of the registers, maintained all financial deposits and drops.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Independent Contractor

Self-employed
04.2020 - 08.2022
  • After 5 years with Smokey Mountain Meats, saved up enough to own and operated own LLC and refrigerated truck - started own company selling food door to door
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.

Salesperson

Smokey Mountain Meats
07.2015 - 04.2020
  • Promoted sales as a door to door salesmen, helped company reach top 10 company wide out of 12 stores - about 15-20 workers per store location
  • Was moved up to national trainer, helped open company store and train people in 3 new locations and jumped to old locations to help boost sales and train.
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Located merchandise across various stores to address customer needs.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Education

High School Diploma -

Deer Park High School
Deer Park, WA
06.2013

Skills

  • Outgoing, motivated team player eager to contribute polished customer service skills, team building, and
  • Organizational skills towards supporting shared objectives of future employers
  • Proficient with computer apps Microsoft Software- Certified Microsoft Office Specialist
  • Understanding and adaptability to any / all employment situations
  • Great personal / customer service skills and general interpersonal skills
  • Excellent sales experience and invoice management

Accomplishments

    Athletically, I was a leader both on and off the field. I played football and was dubbed Team Capitan.

    Played 13 years of hockey 7 at state competitive level and was named team captain 3 times, and team

    MVP twice. I also was a 3-year varsity golfer, receiving “Most Improved, Team Captain and Team MVP”

    during my three years. Extensive experience mentoring and coaching youth. Coached teams and ran youth camps on and off for 8 years. Sports included Golf, Hockey and Pop Warner Football.

Timeline

General Manager

Kush 21
08.2022 - Current

Independent Contractor

Self-employed
04.2020 - 08.2022

Salesperson

Smokey Mountain Meats
07.2015 - 04.2020

High School Diploma -

Deer Park High School

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Donovan Snyder