Summary
Work History
Education
Skills
Timeline
Generic

Donovan (Payton) Smith

Brunswick,GA

Summary

Adept Technician with a proven track record at Poncell Heating and Air, enhancing system efficiency and customer satisfaction through expert installation, maintenance, and repair of HVAC systems. Excelled in attention to detail and customer service, achieving significant energy savings. Committed to safety and continuous learning, I consistently delivered high-quality support, minimizing technical disruptions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Technician

Poncell Heating and Air
05.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Achieved significant energy savings by installing and maintaining energy-efficient systems.

Education

Certifications - Heating, Air Conditioning, And Refrigeration Installation And Repair

Coastal Pines Technical College
Brunswick, GA

High School Diploma -

Brunswick High School
Brunswick, GA
05.2024

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Installation and Repair
  • Maintenance and repairs
  • Preventive Maintenance
  • Mechanical Knowledge
  • Heavy Lifting

Timeline

Technician

Poncell Heating and Air
05.2024 - Current

Certifications - Heating, Air Conditioning, And Refrigeration Installation And Repair

Coastal Pines Technical College

High School Diploma -

Brunswick High School
Donovan (Payton) Smith