Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donovan Savage

South Amboy,NJ

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Recieving Support Associate

Macy's
08.2023 - 09.2023

During my role as a Receiving Support Associate for Macy's, I was responsible for:

  • Helping move boxes of assorted items from the UPS truck into the facility
  • Collecting all the hangers and sensors within the facility
  • Arranging and moving all the clothes in the back area to specified places on the floor
  • Helping load goods into the UPS truck.
  • Providing appropriate customer service to customers who were in need

Ride Operator

Iplay America
07.2023 - 08.2023
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Explain safety procedures to riders before loading the ride

Fufillment Support Associate

Macy's
10.2022 - 01.2023

As a Macy's employee working in the fulfillment section of the store I was responsible for:

  • Packing items into boxes for shipping
  • Helping load boxes into the UPS truck for shipping
  • Organizing and arranging goods within the facility Providing appropriate customer service to any customer in need of help
  • Picking goods on the floor for shipping.

Server/Cook/Stocker

Jon Bon Jovi Rest Stop
02.2022 - 08.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Stock the food and drink shelves in the morning
  • Was a cashier that facilitated the transactions of customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Bachelor of Science - Biology

Seton Hall University
South Orange, NJ
05.2026

High School Diploma -

South Amboy Middle Highschool
South Amboy, NJ
06.2022

Skills

  • Customer Support
  • Team Support
  • Schedule Oversight
  • Customer Relations
  • Cash Register Operations
  • Excel Proficiency
  • Problem Solving
  • Critical Thinking
  • Data Analysis
  • Time Management
  • Writing

Timeline

Recieving Support Associate

Macy's
08.2023 - 09.2023

Ride Operator

Iplay America
07.2023 - 08.2023

Fufillment Support Associate

Macy's
10.2022 - 01.2023

Server/Cook/Stocker

Jon Bon Jovi Rest Stop
02.2022 - 08.2022

Bachelor of Science - Biology

Seton Hall University

High School Diploma -

South Amboy Middle Highschool
Donovan Savage