Donshay Hunt
Portland,OR
Summary
Dependable customer service representative with 7+ years of experience, seeking to establish a career in an environment where I can apply my skills and provide helpful knowledge to customers.
Overview
2025
2025
years of professional experience
Work History
Retail Worker
Nordstrom
Portland, OR
2024 - 01.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
Head Food Runner
SoHo House
Portland, OR
2024 - 2025
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
Guest Services Representative
SHERIDAN HOTEL
ATLANTA, GA
09.2020 - 02.2023
- Organized, confirmed, and processed guest check-ins/check-outs and adapted for any changes
- Ran daily reports, and reviewed daily reports to determine what information needed to be communicated to the staff working the next shift
- Provided guests with room and hotel information, directions, amenities, and local interests
- Secured payments, verified and adjusted billing as needed
- Completed cashier and closing reports, counted the drawer at the end of each shift securely
Server
CALAROGA TERRACE
ATLANTA, GA
06.2020 - 06.2021
- Prepared alcoholic or non-alcoholic beverages for bar and patrons
- Interacted with customers, taking orders, and serving food and beverages
- Assessed bar customers’ needs and preferences and made recommendations
- Protected establishments and patrons by adhering to sanitation, safety, and alcohol beverage control policies
- Obtained revenues by totaling charges; issuing bills; accepting payments; delivering bills and payment to host stand; returning change or credit cards and signature slips to patrons
Administrative assistant
Dr. Flowers Chiropractic Clinic
PORTLAND, OR
10.2017 - 12.2019
- Provided support to the licensed Chiropractors, including; checking in patience, scheduling appointments, and maintaining high-quality relationships
- Managed front desk duties such as; answering and routing phone calls, checking and sorting mail, and sending out appointment follow-ups
Education
General Education Certificate - undefined
Rosemary Anderson High School
PORTLAND, ORSkills
- Expert in Microsoft Office (Word/PowerPoint/Excel)
- Web and tech savvy, require little to no training
- Strong communication skills
- Very personable
- Customer service skills
- Extremely organized
Timeline
Guest Services Representative
SHERIDAN HOTEL
09.2020 - 02.2023
Server
CALAROGA TERRACE
06.2020 - 06.2021
Administrative assistant
Dr. Flowers Chiropractic Clinic
10.2017 - 12.2019
General Education Certificate - undefined
Rosemary Anderson High School
Retail Worker
Nordstrom
2024 - 01.2025
Head Food Runner
SoHo House
2024 - 2025