Dontae James
Aurora,IL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
6
6
years of professional experience
Work History
HUMAN RESOURCES SPECIALIST
Robertshaw
02.2024 - 06.2024
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE SPECIALIST
Unistrut International Corporation
04.2023 - 02.2024
- Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries
- Reduced late payment penalties by closely monitoring due dates and managing timely payments
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
HUMAN RESOURCES COORDINATOR
Advocate Aurora Health Care
04.2022 - 04.2023
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
HUMAN RESOURCES/PAYROLL SPECIALIST
Protective Insurance
05.2021 - 04.2022
- Served as primary liaison between HR department and external payroll service providers, ensuring seamless collaboration for optimal results.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions
- Collaborated with payroll department to ensure accurate deductions related to employee benefits plans were processed correctly each pay period.
- Calculated payroll deductions by accurately using payroll software and processed payroll to meet preset requirements
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
LOGISTICS COORDINATOR
XPO Logistics
11.2020 - 05.2021
- Processed and entered customer orders into database and provided proactive customer service for accounts
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing
- Verified accurate account invoicing through collaboration with accounting department
- Generated documentation and information required for customer shipments
- Managed system support functions to set priorities and service levels expectations
PRIOR AUTHORIZATION SPECIALIST
Optum Health
11.2018 - 11.2020
- Clinical Support Operational Specialist completing Prior Auths for Medical Transplants and Bariatric Services
- Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response
- Verified eligibility and compliance with authorization requirements for service providers
- Input all patient data regarding claims and prior authorizations into system accurately
- Followed up with insurance companies to provide prior authorizations request for medical procedures and medications
Education
High School Diploma -
Glenbard East
Lombard, IL06.2014
Skills
- Technical Support
- Professional Telephone Demeanor
- Administrative Support
- MS Office Proficiency
- Account Management
- Data Collection and Analysis
- Data Entry
- Medical Terminology Knowledge
- Organization and Prioritization
- Payment Processing
- Shipment Procedures and Protocol
- Verbal and Written Communication
Timeline
HUMAN RESOURCES SPECIALIST
Robertshaw
02.2024 - 06.2024
ACCOUNTS PAYABLE/ACCOUNTS RECEIVABLE SPECIALIST
Unistrut International Corporation
04.2023 - 02.2024
HUMAN RESOURCES COORDINATOR
Advocate Aurora Health Care
04.2022 - 04.2023
HUMAN RESOURCES/PAYROLL SPECIALIST
Protective Insurance
05.2021 - 04.2022
LOGISTICS COORDINATOR
XPO Logistics
11.2020 - 05.2021
PRIOR AUTHORIZATION SPECIALIST
Optum Health
11.2018 - 11.2020
High School Diploma -
Glenbard East
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