Dontae Campbell

Lead shipping operations within a high-volume grocery distribution center, overseeing productivity, safety, and associate performance.

• Supervise and develop a team of order fillers and lift drivers across assigned area.
• Monitor one-week and four-week performance metrics to drive goal attainment.
• Reduce performance deltas through targeted coaching and structured follow-up.
• Conduct safety blitzes and enforce Keys to Safety standards to prevent incidents.
• Lead accountability conversations and complete DA documentation when required.
• Partner with CSD, Desk, and Senior Leadership to align performance strategy.
• Maintain operational flow and resolve disruptions impacting production.

Impact Examples:

• Improved area performance from 93% to 101%.
• Reduced below-goal associates by 14%.
• Increased new-hire progression rate within first 90 days.

• Analyzed performance data for 50+ associates and identified skill gaps.
• Led structured check-ins (30/60/90-day progression tracking).
• Designed and implemented retraining strategies for underperforming associates.
• Improved stacking efficiency, cantrip execution, and D/E trip performance.
• Created Excel/PowerBI reporting tools for daily and monthly performance tracking.
• Contributed to building-level productivity improvements.

• Maintained high productivity while upholding safety standards.
• Trained 20+ order fillers on stacking techniques and equipment operation.
• Operated CR/OPR equipment in high-volume environment.

• Managed product development, purchasing, and marketing.
• Designed seasonal collections aligned with market trends.
• Directed 6 employees in retail operations and customer service standards.

• Supervised 14 associates.
• Improved service efficiency and invoice accuracy.
• Strengthened customer retention through service standards.