Summary
Overview
Work History
Education
Skills
Timeline
Generic

DonTay Augustin

Denver,CO

Summary

Results-driven team leader with several years of experience in fast-paced food service and retail environments. Proven track record of advancing into leadership roles, managing teams, and delivering strong customer service. Hands-on mechanical experience as a lube technician, with the ability to work efficiently under pressure and maintain high operational standards.

Overview

9
9
years of professional experience

Work History

Shift Manager

Raising Cane's
01.2025 - Current
  • Supervise daily operations and lead crew members
  • Train employees on procedures and customer service
  • Handle customer concerns and maintain satisfaction
  • Ensured inventory accuracy and upheld cleanliness throughout the facility.

Crew Member

Raising Cane's
01.2024 - 01.2025
  • Provided quick and precise customer service during busy shifts.
  • Kept store clean and organized to create a welcoming environment.
  • Supported food preparation and order fulfillment in a fast-paced kitchen.

Cashier

Home Depot
01.2023 - 01.2024
  • Processed customer transactions at checkout
  • Assisted customers by addressing inquiries and providing product information
  • Handled returns and organized checkout area to enhance shopping experience

Shift Lead

Jersey Mike's
01.2022 - 01.2023
  • Coordinated shifts and delegated team tasks to maintain operational flow
  • Monitored food safety and quality standards to ensure compliance
  • Resolved cash discrepancies and customer concerns

Shift Lead

Pizza Hut
01.2022 - 12.2022
  • Managed team performance metrics
  • Supported scheduling and inventory management tasks
  • Ensured adherence to service standards

Shift Lead

Marco's Pizza
01.2021 - 01.2022
  • Led daily operations
  • Resolved customer complaints
  • Ensured timely order prep

Cashier

7-Eleven
01.2021 - 12.2021
  • Managed overnight operations
  • Handled cash and restocking
  • Maintained store safety

Cashier

Circle K
01.2021 - 12.2021
  • Provided customer service
  • Restocked and organized store

Busser

Village Inn
01.2021 - 12.2021
  • Maintained dining area cleanliness
  • Supported servers

Busser

Bubba's 33
01.2018 - 12.2019
  • Assisted servers
  • Maintained dining areas

Sales Associate

Party City
01.2017 - 12.2018
  • Assisted customers
  • Maintained store organization

Lube Technician

Grease Monkey
  • Performed oil changes and inspections
  • Recommended services
  • Worked in fast-paced shop

Education

Overland Highschool
Aurora , CO

Skills

  • Team leadership & management
  • Customer service & conflict resolution
  • Cash handling & POS systems
  • Fast-paced work efficiency
  • Employee training
  • Basic automotive maintenance
  • Time management

Timeline

Shift Manager

Raising Cane's
01.2025 - Current

Crew Member

Raising Cane's
01.2024 - 01.2025

Cashier

Home Depot
01.2023 - 01.2024

Shift Lead

Jersey Mike's
01.2022 - 01.2023

Shift Lead

Pizza Hut
01.2022 - 12.2022

Shift Lead

Marco's Pizza
01.2021 - 01.2022

Cashier

7-Eleven
01.2021 - 12.2021

Cashier

Circle K
01.2021 - 12.2021

Busser

Village Inn
01.2021 - 12.2021

Busser

Bubba's 33
01.2018 - 12.2019

Sales Associate

Party City
01.2017 - 12.2018

Lube Technician

Grease Monkey

Overland Highschool
DonTay Augustin