Summary
Overview
Work History
Education
Skills
Timeline
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Dontay Ramsey

Citrus Heights,CA

Summary

Dynamic and results-driven professional with experience at Taco Bell, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective problem-solving and a positive attitude. Skilled in food preparation and sanitation, consistently meeting quality standards while maintaining a flexible schedule to support team needs.

Overview

2
2
years of professional experience

Work History

Team Member

Taco Bell
09.2022 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Line Cook

Habit Burger
12.2021 - 05.2022
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Line Cook

Chilis's Bar and Grill
01.2021 - 10.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Shipment Processor

FedEx
10.2020 - 12.2020
  • Performed thorough checks on outgoing shipments to ensure compliance with quality standards.
  • Expedited order processing through proficient use of computerized tracking systems and barcode scanners.
  • Managed workload efficiently, consistently meeting or exceeding daily shipping quotas while maintaining accuracy and speed.

Education

Pathways High School
Rocklin, CA
05.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Flexible schedule
  • Workplace safety
  • Attention to detail
  • Food preparation
  • Food safety knowledge
  • Quality control
  • Grilling techniques
  • Frying techniques

Timeline

Team Member

Taco Bell
09.2022 - 04.2023

Line Cook

Habit Burger
12.2021 - 05.2022

Line Cook

Chilis's Bar and Grill
01.2021 - 10.2021

Shipment Processor

FedEx
10.2020 - 12.2020

Pathways High School

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Dontay Ramsey